Great hotel, restricted parking on site.
Very nicely refurbished hotel, clean and modern. Reception and bar let down by the poor level of service. A couple in our party were matter of factly informed that they would have to have two separate singles! No apology or compensation. A poor level of English language spoken, and getting a drink (then paying for it!) is ridiculously slow and difficult.
That said, our room was extremely clean, with high quality fixtures and fittings. A massive and comfortable bed, complimentary bottles of water, room safe, massive shower and free WiFi made the stay (for us) an excellent value for money visit.
More work on the service and this will be an unbeatable hotel in this area!
- Official Description (provided by the hotel):
- Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease ... more less
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