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“Awesome treatment, manager shouts to clients”

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Master Robert Hotel
Ranked #18 of 23 Hotels in Hounslow
London, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Awesome treatment, manager shouts to clients”
Reviewed December 11, 2013

Comfortable layout.
Below average maintenance, old furniture.
Decent treatment from the staff.
Tricky good price, read below, no bargain at all.

A NIGHTMARE if the manager is covering the bar tender...
Every morning I asked for coffee and a couple of croissants (french bread) without a problem (expensive bread but okay, 1 pound/piece).
The day the manager was as bartender, he said they don't sell croissants arguing they are only sold with the breakfast buffet, I replied, how come everyday I got it, he insisted and I laugh, then WOW he started to threaten me, unbelievable !!!
He also said it loud in Spanish (as he is Cuban o Dominican) arguing, in what language you want me to say it... bla, bla bla... next days ended in going to a store to buy food out, regular staff was ashamed.

Price. When you reserve online seem cheap, once there, price for any food or beverages are 4 star price. Be ready to pay 10 pounds if you park your car.

To make the story short, be prepared to pay around 20 pounds a day of services, which converts this hotel in no deal, strongly suggest to find a Holiday Inn, for same price and good service.

Room Tip: No matter rooms have double glazed windows, noise is to high. No way you can pick a room without noi...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clavito2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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378 reviews from our community

Traveler rating
    30
    99
    103
    61
    85
See reviews for
75
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82
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 2, 2013

I spent 3 nights in this hotel on my trip to London. The hotel is close to Heathrow airport, couple of bus stops from subway station or about 20 minutes to walk. I was afraid that plains noise will affect my night sleep, but it was another problem – my room hadn’t air-condition, it was very hot weather in London at that time, so the device was very desired. The hotel may be a good option if you spend day exploring London and need place to sleep. It necessary to say, that it takes about 40 minutes to go to the center of London by subway.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nikolay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 21, 2013

I Stayed in Master Robert twice and really liked my stay there. There are few things which you should note before you book this hotel.
- There is no Wifi in rooms
- There is no room service
Few things which you can trust
- Good rooms
- excellent rate.
- great breakfast
- not far from Oysterly tube station, 4mins by bus. bus stop is at the door step of the hotel

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikasASingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swadlincote, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 8, 2013

I stayed in a block at the back of the hotel grounds, in a ground floor room. Whilst large, the twin bedded room was not clean, spiders webs in the corners of the ceiling and some very dodgy looking stains on the carpet. The furniture was very dated. There was a problem with damp in the room, and given the proximity to the Heathrow flight path better double glazing would have been a real benefit. I also objected to paying an additional five pounds for parking overnight.

Room Tip: Bring your ear plugs!
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hounslow hotels

Doncaster, United Kingdom
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 7, 2013 via mobile

I stayed here for 1 night mid week. Rooms very dated no wifi in the rooms and both orange and o2 phone signals very week stay here if your strugling but not a great place although clean just not amazing. I paid 50 for the night and 5 pound for parkibg on site. But if you spend 15 pound ib the bar then you can get the parking refunded. I had food in the resturant, it was a little over priced for the quality and my main and starter came at the same time! Service below average but the staff were nice enough.

Stayed November 2013, traveled with friends
Helpful?
1 Thank Thesaint73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redditch, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013

Be aware at 03:57 the first Jet comes in to land at Heathrow. I am not saying they are too low but people were waving at me through the plane windows. The noise every 6 minutes of a Jumbo Jet landing above your head made me put toilet tissue in my ears and a pillow over my head and I missed my alarm. Steer clear unless you are a very sound sleeper

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jason j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 23, 2013

I stayed here for one night stay, only good thing about this Hotel is it's location else nothing. The Rooms are too old with old furniture. The rooms are located in the Parking area, so park your car in front of your room gate. The rooms doesn't have the facility to connect to internet. Not much option for the breakfast. Overall it's not value for money.

Room Tip: Better see some other option near by.
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ravi Kant C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Master Robert Hotel

Property: Master Robert Hotel
Address: 366 Great West Road, Hounslow TW5 0BD, England
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #18 of 23 Hotels in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Master Robert Hotel 3*
Number of rooms: 96
Official Description (provided by the hotel):
Designed for pleasure but equipped for business, the Master Robert Hotel has for long been a favourite for corporate clients, people travelling to/from Heathrow airport, and even visitors to London and the surrounding tourist and leisure destinations.Famous in the Heathrow hotel market for its large bedrooms, fantastic service and ample car park space, the hotel is well – equipped to meet your requirements. Car parking is charged at £5.00 per car / per day subject to availability. ... more   less 
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