Below average maintenance, old furniture.
Decent treatment from the staff.
Tricky good price, read below, no bargain at all.
A NIGHTMARE if the manager is covering the bar tender...
Every morning I asked for coffee and a couple of croissants (french bread) without a problem (expensive bread but okay, 1 pound/piece).
The day the manager was as bartender, he said they don't sell croissants arguing they are only sold with the breakfast buffet, I replied, how come everyday I got it, he insisted and I laugh, then WOW he started to threaten me, unbelievable !!!
He also said it loud in Spanish (as he is Cuban o Dominican) arguing, in what language you want me to say it... bla, bla bla... next days ended in going to a store to buy food out, regular staff was ashamed.
Price. When you reserve online seem cheap, once there, price for any food or beverages are 4 star price. Be ready to pay 10 pounds if you park your car.
To make the story short, be prepared to pay around 20 pounds a day of services, which converts this hotel in no deal, strongly suggest to find a Holiday Inn, for same price and good service.
- Official Description (provided by the hotel):
- Designed for pleasure but equipped for business, the Master Robert Hotel has for long been a favourite for corporate clients, people travelling to/from Heathrow airport, and even visitors to London and the surrounding tourist and leisure destinations.Famous in the Heathrow hotel market for its large bedrooms, fantastic service and ample car park space, the hotel is well – equipped to meet your requirements. Car parking is charged at £5.00 per car / per day subject to availability. ... more less
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