We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Can't beat it!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hilton London Heathrow Airport
Ranked #7 of 23 Hotels in Hounslow
Certificate of Excellence
GreenLeadersGold level
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Can't beat it!”
Reviewed April 10, 2013 via mobile

If you are looking for a hotel at Heathrow then it's because you are either arriving late or departing early from the airport.

Quite simply, stay here.

Yes, it is maybe a little pricey (for rooms, food, etc...) but the convenience CAN'T be beaten.... if you flying from Terminal 4. It is a five minute walk from the check in counters inside terminal 4. What can be better than that?!

Staff were super polite and helpful, the concierge couldn't do enough for us and bar staff were good.

Rooms are standard. Clean, new, just what you expect from a hotel that is for function rather than luxury.

Will be staying here again when we fly from terminal 4 again this summer.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlistairDowns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 17, 2013
Dear AlistairDowns

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had a lovely stay with us.

In the meantime, we look forward to welcoming you back soon and remain for now with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,743 reviews from our community

Traveler rating
    1,377
    1,441
    579
    231
    115
See reviews for
480
1,335
501
1,134
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (613)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Halifax, United Kingdom
Level Contributor
215 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed April 9, 2013

DB&B plus park and ride for holiday. Upgraded room due to my son's status with Hilton Hotels, which he uses often, so I can't comment on the other rooms. Sound-proofing excellent. Set menu for the DB&B rate was good, with enough choice to suit us. Breakfast was excellent. Downside was the bar area. We waited a long time in the afternoon for service as there was only one member of staff working across both the lounge bar and the coffee shop. Not good service at those prices. Although we are not used to London prices, we thought the drinks were extortionate. However, we would use this hotel again if flying from Terminal 4 as all staff were friendly and welcoming.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank residentemmett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 17, 2013
Dear residentemmett

Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I was disappointed to read you that you had poor service at the bar.

I do apologies for these disappointments which have been noted and this is something we will look into. Also your comments regarding the charges for food. We do try to keep our prices in line with the other hotels in the Heathrow area and constantly review the tarriff.

Retrospectively, if I can assist further with this or by answering specific points or perhaps extend assistance for a future stay, please mail me directly on :- su.mills@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Connecticut
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed April 9, 2013 via mobile

Arriving later in the evening,
We finally arrived at terminal 4
Room was small, odd thing occurred
While showering found empty shampoo and others empty.
Wish we would have been given better information on our departure information!
Had to wait 30 minutes for the train
Very far walk
Disappointed with this location! And Service provided

Stayed April 2013, traveled on business
Helpful?
2 Thank chrisreilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 17, 2013
Dear chrisreilly

Thank you for posting a comment following your stay at the Hilton London Heathrow Airport and so I can look into this in more depth, your time permitting, would you kindly advise me of your date of stay and room number if indeed you can recall it.

To ensure your message reaches me, can you kindly respond on :- su.mills@hilton.com

I thank you in advance and in the meantime, I wish you a pleasant evening with kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Cape, South Africa
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 8, 2013

I had an early morning flight out from Heathrow and would need to leave south London before the tube was running. As I already had a return Heathrow Express ticket from Paddington, I decided it would be easiest to go to Heathrow the night before my flight. I had tried Yotel on a previous visit but found out too late that it wasn't located near Terminal 4 and ended up getting only a couple of hours' sleep before I had to get up to board the transfer bus. So this time I took my friend's advice and booked the Hilton at Terminal 4. The hotel connects to the terminal by a long bridge/tunnel, which takes about five minutes to walk. The Hilton itself is classy and comfortable, and the room just couldn't have been nicer. I enjoyed a restful night's sleep and had an easy walk directly to the terminal in the morning, arriving at the baggage drop for my airline in about eight minutes. I'll definitely do this again in the future, as it saved me having to get up super-early to grab a transfer shuttle to get to my flight. Thanks, Hilton!

Room Tip: If you've got an early morning flight, ask for a room on the ground floor behind reception, as i...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JennieCSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 17, 2013
Dear J C

Thank you so much for your lovely comment on Trip Adviser relating to your stay at the Hilton London Heathrow Airport. I am pleased to read your review and good to know that you had a lovely stay with us.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Su.mills@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 7, 2013

This hotel is very convenient not only for Terminal 4 but for all other Terminals given the links provided by the Hotel itself and the Heathrow Express links to T1 and T3. The leisure facilities are unrivalled by any other Heathrow Hotel but beware of an unpublicised rule that prohibits kids from using the pool after a certain hour even if supervised.

Rooms were clean and the Exec Lounge was large and well equipped. On site food and beverage is prohibitively expensive but with an Airport Terminal a short walk away there are plenty of alternative options.

Room Tip: Higher floor rooms on the right hand wing afford decent views of the airport whilst lower floors are...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seawind10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 17, 2013
Dear seawind10

Thank you for posting such a positive comment following your stay at the Hilton London Heathrow Airport.

We are pleased to see your stay was a pleasant one and look forward to another opportunity when we can welcome you back once more.

If I can assist you further before then I'd be happy to hear from you and ask that you contact me on the below e-mail address.

In the meantime, I wish you a pleasant week and remain for now with kind regards

Su.mills@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England, United Kingdom
Level Contributor
78 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed April 7, 2013

We stayed briefly before a very early morning flight from Terminal 4. The location could not have been better, the hotel is connected to Terminal 4 via a covered walkway and takes 5-10 minutes from the Hotel reception to the airport check-in. The room was very clean and comfortable, the staff friendly and the breakfast better than most. However, this is a Hilton, connected to an airport, aimed very much at business travelers but it does not have free WiFi in the rooms (there is patchy free WiFi in the reception area). For the type and cost of the hotel, free in-room WiFi should be a given.

Stayed March 2013, traveled with family
Helpful?
1 Thank PJice9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 17, 2013
Dear PJice9

Thank you for posting a review on the hotel and for leaving positive comments. In terms of the pricing and the not so positive, I appreciate your honesty and kindly assure you that comments will be looked at by colleagues with the view of making changes where possible.

We have just completed a full upgrade on our wifi in the hotel and the reception is now excellent. Should I be able to help with further specifics, please drop me a line on su.mills@hilton.com, when I will be delighted to investigate and respond further to you.

For now I remain with kind regards and hope to hear from you when the need arises,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Endless Mountains, Pennsylvania
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 7, 2013

We arrived in Heathrow at Terminal 3. Took the Free Heathrow Express to Terminal 4. The Hilton has a walkway that connects to terminal 4. Very easy and not confusing which is what you need after a long flight. Our brief walk lead us right into the Hilton. Beautiful Lobby, Friendly staff and very nice Executive Lounge.
This Hilton is old but clean and well kept. We were able to check in and by 7am we were in our room. We took a brief nap and once again walked into Terminal 4 and took the Undergroung into Central London. Went to see Les Mes had dinner and right back to the Hilton. Next day took the underground to St Pances (Euro Station) and took the train to Paris. Found this Hotel to be the Best for our needs and very easy to get around from Heathrow and to Central London.

Room Tip: Great Hotel traveling to and from Heathrow and Central london.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dreammj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Su_Mills_12, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review, April 18, 2013
Dear dreammj

Thank you for posting a comment following your stay at the Hilton London Heathrow Airport and I am pleased to learn that overall you enjoyed your stay.

Retrospectively, if I can assist further with this by answering any specific points raised, or perhaps assistance on a future stay, please mail me on :-
su.mills@hilton.com


With regards and many thanks again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hounslow
2.4 mi away
Sofitel London Heathrow
1.5 mi away
Renaissance London Heathrow Hotel
1.2 mi away
Hilton Garden Inn London Heathrow Airport
Show Prices
Show Prices
Show Prices
1.6 mi away
Premier Inn London Heathrow Airport (Bath Road) Hotel
2.0 mi away
Hyatt Place London Heathrow Airport
0.2 mi away
YOTELAIR London Heathrow Airport
Show Prices
Show Prices
Show Prices

Been to Hilton London Heathrow Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton London Heathrow Airport

Property: Hilton London Heathrow Airport
Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#6 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Official Description (provided by the hotel):
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Hilton EMEA, Hotwire, Ctrip TA, TravelUp, Agoda, TripOnline SA, Cancelon, Hotel.de, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing