When I booked this hotel I understood it was in Terminal 4. My husband and I were arriving late Saturday night from Cardiff and had a very early flight the next day so we wanted to stay in a hotel AT the airport.
Well, even though the hotel advertises as being in Terminal 4, it is not.
For me, a hotel at a Terminal is one that you arrive within the terminal, opening a door or through a passageway walk of 1 or 2 minutes at the most and then you are in the hotel.
Not the case. We arrived at Heathrow Terminal 4 and we see the door to the hotel. Finally we are here I thought! Wrong!! The door takes you to a 6 minute walkway. We were tired, pushing the carts with our luggage; we were cold, the walkway was even colder. And, on top of everything, when you get to the hotel you actually have to walk OUTSIDE before entering the lobby. Suffice it to say that I woke up the next day with a terrible cold which lasted a week.
The information about this hotel is misguiding. They should NOT be allowed to advertise as a hotel at the Terminal. If I had had acurrate information I might have stayed at this hotel but maybe would have taken a shuttle or even a taxi from Terminal 4.
Also, the rate for WIFI is outrageous: 15 pounds a day. It makes you wonder if Hilton's business is the hotel or providing WIFI.
I have to say though, that the ZEN restaurant, this one actually at the hotel, is great!
- Official Description (provided by the hotel):
- The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more less
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- Also Known As:
- Hilton London Heathrow Airport Hotel Hounslow
- Hilton Hotel Hounslow
- Hilton Hounslow
- Hounslow Hilton