We booked this hotel as we were going to Malta from terminal 4. When we got there the receptionist was lovely she gave a voucher for the car park just opposite the hotel. The 1st problem was the next morning we were charged £9.50 for the mini bar which we didnt use but because we opened it to have a look they said it has a sensor on it so you will be charged just for opening it!. So we went down to reception and made them take it off but we wonder how many people notice they have been charged and pay!.
But 2nd problem was when we got back a week later we went to leave the car park but the 8 nights parking we booked wasn't actually 8 nights, as we had arrived at 2pm but didn't leave until 19.30 we were charged another £15 for parking as it was over the time! This is not only unfair, we weren't advised at any time of this policy and certainly would have reconsidered staying here if we had known. When we stayed at the Gatwick hilton last year they advised the 8 days parking was until midnight so why not at the Heathrow Hilton? We will never ever stay at this hotel again we are totally disgusted with this hotel, after coming back from a great birthday holiday we came back to this.
- Official Description (provided by the hotel):
- The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more less
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- Also Known As:
- Hilton London Heathrow Airport Hotel Hounslow
- Hilton Hotel Hounslow
- Hilton Hounslow
- Hounslow Hilton