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All reviews super room travel lodge hounslow west flight path coffee machine car park budget hotel family room excellent value for money all you can eat reception staff night stay shuttle bus comfortable stay stayed here for one night bar and restaurant comfy bed
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28 - 33 of 2,561 reviews
Reviewed 3 weeks ago

Check-in staff rude and unhelpful.
Rooms dirty and not cleaned well. Kettle disgusting, bathroom not stocked. Take ur own shower gel and shampoo. Restaurant freezing cold. Sat in jacket and hat for dinner. Security doors to hotel rooms not working.broken with homeless people walking in freely

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank richie635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, Ben from the Social Media Team at Travelodge Heathrow Central, responded to this reviewResponded 3 weeks ago

Thank you for your feedback.

We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards.

Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly.

Thank you again for reviewing our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Stayed at this hotel in order to take an early morning transatlantic flight. However, the fire alarm was triggered twice before 2am which involved total evacuation- standing outside in the freezing cold for 10-15 minutes each time. Both events proved to be false alarms triggered by the same stupid individuals. So, no sleep, freezing cold, complete waste of time. However at check out when I asked what the hotel was going to do about the situation I was met with a shrug and “not our fault”!! No apology, no offer of any sort of recompense or voucher. Absolutely diabolical waste of time, money and effort - dire customer Service

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
Thank EddieE50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, James from the Social Media Team at Travelodge Heathrow Central, responded to this reviewResponded 3 weeks ago

Thank you for reviewing our Travelodge Heathrow Central Hotel.

We're so sorry to hear about your recent experience and would like to hear more about your stay.

May we kindly request you contact us with the link or a copy of your TripAdvisor review, via our website so our customer service team can investigate your visit with the hotel.

Thank you again for posting your comments and we hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Paying for car parking is a nightmare, the parking machine doesn’t take notes, so the exact change is required, it has problems with credit cards and it is hit and miss on contactless, be prepared to spend 20 minutes trying to get a ticket. Staff refer to members of the public as Mate and the bar area can resemble a tip.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Planty55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeUK, James from the Social Media Team at Travelodge Heathrow Central, responded to this reviewResponded 3 weeks ago

Thank you for reviewing our Travelodge Heathrow Central Hotel.

We're so sorry to hear about your recent experience and would like to hear more about your stay.

May we kindly request you contact us with the link or a copy of your TripAdvisor review, via our website so our customer service team can investigate your visit with the hotel.

Thank you again for posting your comments and we hope to hear from you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

About 10/15 mins away from terminal 2. Charged £16 by taxi, but told it should be about £12. Hotel premium room was good, beds not as comfortable as a premier inn though. Lovely coffee machine and good neutral decor. Very clean. Does the job and very good value. Would use it again if travelling from terminal 2 ( but prefer premier inn at terminal 4)

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Salcheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I loved my stay here helpful and friendly staff good area to stay easy to get to the tube only took forty five minutes to get in to London it self I would highly recommend this Travelodge to anyone how wants to stay in London

Room tip: Take some milk and coffee
Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank dcoombs2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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