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“Love at first bite” 5 of 5 stars
Review of Zen Oriental Restaurant

Zen Oriental Restaurant
Ranked #16 of 217 Restaurants in Hounslow
Certificate of Excellence
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Families with children, Business meetings
Dining options: Dinner, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff
Houston
Level Contributor
19 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Love at first bite”
5 of 5 stars Reviewed November 27, 2012

OK, apologies for the cheesy title, but I only had one thing: the crispy duck, and absolutely loved it!

Visited November 2012
Helpful?
Thank DanielWeiHo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Visitor rating
    73
    31
    11
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
San Francisco
Level Contributor
72 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Disappointing”
2 of 5 stars Reviewed November 24, 2012

Having checked into the Hilton I was looking forward to a break from the usual LHR hotel food and was therefore excited at the prospect of Asian food. My expectations were clearly too high. Should have walked away when three wait staff saw me waiting to be seated and yet chose to ignore me; instead waiting for the restaurant manager to greet and seat me. I ordered the tempura. It was the worst tempura that i had ever tasted - bland, too much batter. I've clearly been spoiled eating in my home town of San Francisco. Next was the beef and basil; another favourite of mine. Better than the tempura but the beef was overcooked. With a glass of wine the total bill came to 38 pounds; they had the audacity to add a 5 pound service charge. Overall a disappointing experience and one that I wouldn't repeat.

  • Visited November 2012
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 2 of 5 stars
      Food
Helpful?
Thank RunnerJac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Excellent, not just for an airport hotel”
5 of 5 stars Reviewed November 4, 2012

Travelling alone normally means an average table, but I was given one with a good view of the restaurant for people watching! Food and service is excellent and even though it is an airport hotel, I didn't feel they took advantage.

  • Visited October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank leekesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmouth, Canada
Level Contributor
210 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
“Outstanding Asian Food in an Airport Hotel”
5 of 5 stars Reviewed September 4, 2012

We recently spent a week at the Hilton Terminal 4 and on the second last night decided to splurge and give the Zen a try. We noted that the restaurant seemed quite busy each evening, the selection looked good and the prices (excluding the wine) weren't too outrageous, especially for an airport hotel, which has a captive audience.

On our chosen evening, I did a quick scan of Tripadvisor to see what others' had to say and noticed that the restaurant would to takeaway. So we went downstairs, verified that this was possible, placed our order and quickly went to the Marks & Spencer in T3 to get a bottle of wine. When we showed up to collect our order, it was just coming out of the kitchen.

The two dishes that we ordered (can't remember the exact name but one was a chilli beef and the other a spicy chicken) were delicious. The meat was tender and flavourful and one order of rice was more than enough for two people. I would definitely recommend this restaurant and if you do the cheaper option (i.e. takeaway) the prices are very reasonable.

I couldn't tell, but I am guessing that this is likely a favourite of those living locally and business isn't only relying on hotel guests.

  • Visited August 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 4 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
1 Thank Katchapuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wi
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Really nice surprise”
4 of 5 stars Reviewed August 29, 2012 via mobile

I avoided eating here on prior stays at the Hilton figuring the cost could not be justified. I was wrong. Despite a captive clientele, the service and food was outstanding.

Helpful?
Thank appletonWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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