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“Great facilities at a good price!”

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Holiday Inn Haydock M6, Jct 23
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great facilities at a good price!”
Reviewed August 29, 2013

Stayed for one night, with a14 & 17 years old.
Room was a good size, comfortable, clean.
Used the leisure facilities, which were clean, and good working order.
We dined, in the restaurant, which was nice but very small portions, I asked for more chips for the boy, and they charged for another portion, which I thought was a bit mean!
Overall I would use this hotel again!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toffeebob1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, September 4, 2013
Thank you for taking the time to post your comments onto the Tripadvisor website following your recent stay here at the Holiday Inn Haydock. I regret you felt the portion of chips was small and that we charged for a second portion, but I was pleased to read that overall you enjoyed your stay and that you would use us again - we look forward to welcoming you back when you do.
Regards
Ruth Brownbill
Hotel Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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722 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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  • English first
  • German first
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English first
Yorkshire
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed August 23, 2013

We only stayed one night but found it very comfortable. We felt very rushed as we were on a coach trip and were told dinnerwould be at 18:30 and weonly arrived at the Inn at 18:20! Admittedly they hada wedding party in another room to cater for, but wewere also paying guests. I think this is why our breakfast was at 07:30 on a Sunday morning!. The hotel was very clean, the meals were wonderful and the waiting staff were very efficient and made you feel like they wanted you to enjoy your stay.
We didn't make use of the gym or the swimming pool but both were quite big.
There is nothing around the Inn to see or walk to like shops, park etc but weretold that the nearesr pub was a 15 minutewalk.
An ideal place to stay, apart from having to pay £5.00 an hour for wi-fi. all this said we would stay again, not for the location but the pleasant staff , clean rooms and wonderful food.

Room Tip: I think they wereall the same as therewere no views.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glynrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, August 29, 2013
Thank you for taking the time to post your comments onto the Trip Advisor website following your recent stay at the Holiday Inn Haydock. I regret you felt somewhat rushed regarding the timing of your meals, however I was pleased to read that you found us an ideal place to stay and that you would stay again due to the pleasantnes of the team . We hope to welcome you back in the near future.
Regards
Hotel Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 20, 2013

Stayed for one night as part of a coach trip but would have liked to have stayed for longer!! Staff very nice and were very efficient saying that there was us and a wedding party too. I would like to thank the staff for treating us just as well as other guests despite us being part of a coach party. There have been other hotels where we have stayed who have treated us not so well as other guests after asking us "are you one of the coach party lot??!" So thank you very much as that made a big difference!! Comfy bed, clean room with toiletries (which have in are often removed from bathrooms in other hotels if you were a member of a coach party!!) The food was really nice - a very good selection. To point out a couple of things as part of customer feedback, it would have been good if there were jugs of water on the table rather than having to ask staff to fill up the glasses all the time. Also breakfast was a little stressful - there were some overseas guests staying who did not intend to queue up for milk/toast etc and literally knocked my daughter over without an apology to get to the milk. I understand that queuing up is not a custom in every country and perhaps some thought on how breakfast could be better organised (or staff to tell them to get in line!!! ;-). However, the food again was excellent. Would definitely stay here again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maddie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, August 21, 2013
Thank you for your comments regarding your visit at the Holiday Inn Haydock. I was pleased to hear that you enjoyed your stay with us, I have passed your comments to our Food & Beverage Manager regarding Dinner & Breakfast service. I have passed your feedback to the host of the particular group that you mentioned.
Kind regards Hotel Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northamptonshire
Level Contributor
165 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed August 19, 2013 via mobile

I stayed at the Holiday Inn Haydock whilst on business. I had a nice quiet room overlooking the car park. The shower was a bit low, meaning that you had to crouch to shower. The evening meal prices are too expensive for what is on offer, there should be some discounts available for priority club members?

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunseekers-TRIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, August 20, 2013
Thank you for your comments regarding your stay with us at the Holiday Inn Haydock. Your comments have been referred to the IHG Rewards team for their information regarding discounts, as at present your food & beverage spends contribute towards your IHG Reward points during each stay. We look forward to welcoming you back in the near future.
Regards Hotel Guest Relations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paphos, Cyprus
Level Contributor
141 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed August 18, 2013 via mobile

This is a very nice holiday inn. The staff are all very helpful and friendly making your stay special. The food is very good the buffet on Saturday was superb. The rooms are fresh and clean. The whole hotel is spotlessly clean. It is in a good location. Well worth a visit.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GSN51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, August 20, 2013
Thank you for your comments from your stay with us at the Holiday Inn Haydock. I am pleased with your positive comments regarding your stay and i will pass these comments onto our Teams. We look forward to welcoming you back in the future.
Regards Hotel Guest Relations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 9, 2013

I stayed on the night of 30th July and regularly use this hotel for business.

The hotel is usually average at best, but on this occasion I found a large dragon fly which had been cooked in the dinner.

I pointed this out to the waitress and although she was very sympathetic she told me there was little that could be done as they can not stop flies coming in! Breakfast the next morning was poor too - the scrambled egg was more like soup and needed to be eaten with a spoon.

The rooms are ok and the service not too bad but the restaurant needs a lot attention - it is very expensive given the standards and presentation.

The food was rightly voided from my bill though - not keen on eating there again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, August 12, 2013
Dear WendyB
Thank you for taking the time to post your comments onto the Tripadvisor website following your recent stay here at Holiday Inn Haydock.
I was sorry to read that you did not enjoy your stay at the Hotel on this occasion.
Please accept my sincere apologies for the issues you experienced in our restaurant at both dinner and breakfast. These shortfalls are not indicative of our usual high standards and as such your feedback has been shared with the relevant departmental Managers who will take the necessary steps to prevent any such re-occurrence.
We do hope to have the opportunity to welcome you back again in the future.
Regards
Ruth Brownbill
Hotel Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wigan, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 8, 2013

The Holiday Inn Haydock, is in an excellent location; just off the M6. All the staff were attentive and friendly.We stayed in a room that was well equipped with two double beds and a fairly large bathroom. The hotel serves an excellent buffet breakfast which caters for all tastes. The evening meal is well balanced and contains many British classics such as fish and chips and sausages and mash.Overall, a good stay in Holiday Inn Haydock!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WhelansWinners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_Response_TA, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review, August 12, 2013
Dear WhelansWinners
Thank you for taking the time to post your comments onto the Trip Advisor website following your recent stay here at the Holiday Inn Haydock.
I was pleased to read that you enjoyed your stay with us, finding the team attentive and friendly and serving an excellent breakfast - please be assured that I will pass your feedback onto the team. We hope to welcome you back in the near future.
Regards
Ruth Brownbill
Hotel Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Haydock M6, Jct 23

Property: Holiday Inn Haydock M6, Jct 23
Address: Lodge Lane | Haydock, Newton Le Willows WA12 0JG, England
Phone Number:
Location: United Kingdom > England > Merseyside > Newton Le Willows
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Newton Le Willows
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Haydock M6, Jct 23 3*
Number of rooms: 136
Official Description (provided by the hotel):
The Holiday Inn Haydock Hotel is superbly located just off Junction 23 of the M6 next to Haydock Park Racecourse and serves as a gateway to the entire North West Region. In close proximity to Manchester and Liverpool via the A580 that links the two cities. Also within a 15 mile reach of the hotel are the towns of St Helens, Warrington, Wigan, Leigh and Bolton.The hotel offers Standard, Executive and Accessible Rooms all offering High Speed Internet Access and all are Air Conditioned.The Holiday Inn Haydock combines an excellent range of facilities for both Business and Leisure travellers including Kids Stay & Eat Free* The hotel has full Leisure and Fitness facilities, Restaurants and Bar serving food and drinks throughout the day, 24 hour room service. The hotel also caters for Conference and Banqueting events for up to 180 people making it an ideal location for Weddings, Seminars and Training courses. Parking (including a total of 4 accessible parking bays) is free for all guests using the hotels facilities The hotel makes the ideal base for visiting local attractions including Haydock Racecourse, Liverpool , Trafford Centre, Manchester United Football Club, Manchester City Football Club, Liverpool Football Club, Everton Football Club, Wigan FC and Aintree Racecourse. ... more   less 
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Also Known As:
Holiday Inn Haydock m6, Jct 23 Hotel Newton Le Willows
Newton Le Willows Holiday Inn
Holiday Inn Newton Le Willows
Holiday Inn Haydock M6, Jct 23 Newton Le Willows, Merseyside

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