We stayed one night at the Holiday Inn, Haydock on a Bed, Breakfast and Dinner package, and were very impressed by the quality of the rooms and the staff. Our room was exceptionally clean, and the food was excellent, with a good choice of Dinner items and a first class breakfast.
The only criticism that we have is that the hotel chose to add a "discretionary" 10% gratuity to our dinner bill, and did not draw our attention to it. I had it removed, and chose my own level of tip. I strongly object to having a gratuity added to my bill anywhere, as I am sure many people pay it either because they do not see it is there, or are too embarrassed to ask for it to be removed, even when they have already left a tip at the table. Apparently it was mentioned in the (very) small print on the menu, but we certainly did not see it.
I am sorry that this has taken up most of my comments, because we really enjoyed our short stay, but maybe the hotel will take note!
- Official Description (provided by the hotel):
- The Holiday Inn Haydock Hotel is superbly located just off Junction 23 of the M6 next to Haydock Park Racecourse and serves as a gateway to the entire North West Region. In close proximity to Manchester and Liverpool via the A580 that links the two cities. Also within a 15 mile reach of the hotel are the towns of St Helens, Warrington, Wigan, Leigh and Bolton.The hotel offers Standard, Executive and Accessible Rooms all offering High Speed Internet Access and all are Air Conditioned.The Holiday Inn Haydock combines an excellent range of facilities for both Business and Leisure travellers including Kids Stay & Eat Free* The hotel has full Leisure and Fitness facilities, Restaurants and Bar serving food and drinks throughout the day, 24 hour room service. The hotel also caters for Conference and Banqueting events for up to 180 people making it an ideal location for Weddings, Seminars and Training courses. Parking (including a total of 4 accessible parking bays) is free for all guests using the hotels facilities The hotel makes the ideal base for visiting local attractions including Haydock Racecourse, Liverpool , Trafford Centre, Manchester United Football Club, Manchester City Football Club, Liverpool Football Club, Everton Football Club, Wigan FC and Aintree Racecourse. ... more less
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- Also Known As:
- Holiday Inn Haydock m6, Jct 23 Hotel Newton Le Willows
- Newton Le Willows Holiday Inn
- Holiday Inn Newton Le Willows
- Holiday Inn Haydock M6, Jct 23 Newton Le Willows, Merseyside