I booked this hotel for a two night stay as a birthday suprise for my Husband, when we arrived the front door was locked and we were asked to wait via the intercom so we did for almost 5 minutes, having spoke to a lady a few days before we arrived i requested a bottle of wine in the room on arrival and booked breakfast for the following morning, the lady assured me she would be there when we arrived but she was'nt, however a man who i think was the owner ruined the suprise by announcing my plans in front of my Husband !!!, he didnt seem in the slighest bit bothered that he had spoiled the suprise, we were given our key and found our room which was very basic and the shower was tiny, i wonder if the person who was there before us is looking for her nitie as it was hanging on the back of the bathroom door !!.i asked if we could have towels, cups and glasses for 2 people he was taken aback and said they normally set a double room up for just one person and that he didnt know we were coming which i found a little odd , i asked if we could move to a different room the owner said he was confused by my questions??, breakfast the following day was lovely and the staff brought fresh fruit and chocolate muffins with happy birthday piped on a tray to our room which was lovely, on checking out the young guy at the front desk wanted to charge me £34.99 for a bottle of wine but checked and the correct price was £14.99, he was unable to print out a reciept so i told him not to bother, will give this place a miss in the future,
- Official Description (provided by the hotel):
- This charming hotel located near the corporate sector of Bracknell offers the discerning visitor an exceptional standard of service and accommodation in relaxed atmosphere.FREE WiFi in all rooms ... more less
- Reservation Options:
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