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“Excellent food and outstanding customer service”
5 of 5 bubbles Review of Monsoor Spice - CLOSED

Monsoor Spice
Price range: $4 - $23
Cuisines: Indian, Asian, Balti, Eastern European
Dining options: Dinner, Accepts Mastercard, Accepts Visa, Delivery, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Restaurant details
Dining options: Dinner, Accepts Mastercard, Accepts Visa, Delivery, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Yorkshire, England
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent food and outstanding customer service”
Reviewed January 13, 2013

Monsoor Spice is a few minutes drive away from where I live and I have had several takeaways from them, all of which have been lovely so when a friend came down to visit us a week ago we went down on Saturday night to have a meal in their restaurant for the first time.
You don't need to make a reservation and we got straight in and seated when we arrived at around 7.30pm. The customer service at this restaurant is simply outstanding, from the moment we arrived the staff were polite and attentive but not overly so.
The food is of an excellent standard and was served quickly. It is reasonably priced and there is a wide variety of dishes on the menu.
This is one of the best Indian restaurants that I have ever been too and all of the people in my party thoroughly enjoyed their meal and loved the fantastic customer service!
We shall certainly be returning in the near future with other family and friends, who we have already recommended visit this restaurant.
I can see some people have mentioned the decor being dated but to be honest I did not notice this, and as it isn't a city centre type restaurant I wouldn't really be expecting totally high class decor anyway, the main thing is that it is extremely clean, well maintained and serves excellent food.
Many thanks for a truly lovely meal.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank bracken83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

49 reviews from our community

Visitor rating
    34
    4
    5
    2
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Superb food coupled with fabulous service makes for the best Indian restaurant for miles.”
Reviewed December 30, 2012

The service and food really are both superb and having visited many times I have never been disappointed. Try the balti exotica - it's to die for.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Disappointed!”
Reviewed November 8, 2012 via mobile

Expected so much after reading previous reviews but left feeling disappointed. Good service with friendly staff and price wise not too bad but average food and dated decor let the whole experience down! Maybe it was a bad day,we all have them, Will i be returning for a second visit? Unsure as yet!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Georgey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Very good indeed”
Reviewed November 7, 2012 via mobile

I came because of all the positive reviews and. CertaInly was not disappointed with the food.
Service was very attentive and the value was excellent.
My only criticism would be the ordinary and dated decor which took the edge off slightly .
Highly recommended though.
GH

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Geofhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Having tried the rest now try the best”
Reviewed November 5, 2012

This restaurant has just reached its first birthday and has already excelled in its food, customer service, cleanliness and welcoming surroundings.
We have become regular customers since its opening, as having tried several indian restaurants over the years, we have been fortunate to discovered this gem. The owner has included on the menu several of his own signature dishes and these are well worth sampling. Like previous reviewers we have many local indian restaurants but I am happy to travel the extra miles for a fantastic eating experience. There is also a variety of indian beers and Monsoor is always happy to meet his customers needs should they request something new.
Several months ago we took a friend who requested something which was not on the menu and Monsoor was more than happy to oblige. We visited the restaurant again with the same friend recently and Monsoor asked if he would prefer the dish he had tried months previously. This is customer service over and beyond.
All the staff are very friendly without being intrusive. The meal is a truly amazing eating experience, never rushed no matter how busy, but allowed to savour each dish in your own time. Thank you Monsoor for making each visit a special treat.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Manchesterfrog301102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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