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“Poor Service”

The Woodthorpe Hotel
Ranked #26 of 53 Restaurants in Prestwich
Price range: $9 - $13
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Manchester, United Kingdom
Level 5 Contributor
49 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
“Poor Service”
Reviewed July 25, 2013

Visited this pub restaurant with four friends last night. I went to the bar to request a wine list whilst our party was waiting for another person to turn up. The barman said "there on the tables" and pointed to a table near the bar. My friend and I looked through the menus on that table and no wine list. I then walked around to another table to get one. After deciding which wine to have my friend approached the bar the same person was behind it and she asked for the wine, he heard her ask but then turned to have a conversation with a female bar person who was holding a telephone! We were left standing there until he decided to serve us. I couldn't believe the absolute rudeness of this person and I may add he is NOT a young person either!We had booked a table and were shown to it by a lady The table had a few chairs and a very low sofa to sit on which was far too low to eat comfortably so we asked to move to another table. There were plenty empty She was also looking very put out and huffing and puffing .She eventually came back to show us to another table which also had a long seat along the back of the table. One of our party said "Oh that's the same as the other one" to which the waitress replied "No its not this is a bench seat not a sofa!" We sat down and this seat was a bit higher than the last. The whole lack of any customer service was amazing! the food is average pub food no better no worse but I will not go there again as the staff were so rude!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Lynne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

Visitor rating
    86
    80
    69
    38
    42
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Manchester, United Kingdom
Level 5 Contributor
27 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“good cake but thats it...”
Reviewed July 15, 2013

Just come back from there and gotta say we just had terrible burgers. They were like the cheap ones you get from a burger van. Had that taste. I do like that taste for 3 quid not 10 quid. was expecting more. The cake was big and nice but should be for 4 quid +. Wouldnt eat of the main menu again. But will try the carvery Oh service is a bit shockingly bad as well apart from 1 or 2 nice staff

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Steven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 2 Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Good pub grub”
Reviewed July 14, 2013 via mobile

Nice place that serves lovely food, staff are friendly the the pub itself is clean & well presented. Would go back without question. Thanks.

Visited September 2012
Helpful?
Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level 3 Contributor
22 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Dads meal out”
Reviewed June 29, 2013 via mobile

The first two courses where very nice but disappointed with the desert. Good value has price also included a drink

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gaynor88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 5 Contributor
84 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“Cracking!”
Reviewed June 24, 2013 via mobile

Visited a couple of times whilst the sun was shining.

Varied choice menu and a wicked beer garden that is in the sun all day - space is limited though!

Menu is a tad overpriced but the cakes and desert section makes up for the mediocre food.

The service certainly does too.

The menu could do with a change but it's your typical pub when you want a pint and a good scran!

Recommended!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank tripreview84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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