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Premier Inn Oldham (Broadway) Hotel
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Reviews (330)
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All reviewsbeefeater next doorstayed herebeefeater restaurantlady on receptionmain roadwould stay againa ground floor roomgood nights sleepnight's sleepcomfortable bedfamily roombusy roadon arrivalcar parkvisiting manchesterbus stopplenty of parking
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326 - 330 of 330 reviews
Reviewed March 6, 2010

Stayed here to have a meal with 15 members of our familyat the restaurant for my 89 year old father in law and his partner.
The rooms were cold when we arrived and I turned the thermostat up in each room.There were no instructions on how to work the thermostat but having stayed in many hotels we could work it out.
How an 89 year would be able to do it I've no idea.
The room was comfortable with no frills not that you expect any at a Premier Inn There was a minor problem with the cold water tap which we reported in the morning.
Our meal was ok for a Beefeater and the breakfast was good.Our waitress was fantastic.
Next morning my inlaws said it was very cold in their room during the night and I found the thermostat was not as I had left it.(They had not touched it as they are to frightened of modern technology!!)I mentoined this at the front desk not asking for a refund ...even tho Premier Inn promise a good night's sleep or your money back...but to suggest they leave instructions for the heating especially for older people.
The member of staff appeared very put out by my complaint and took me to my in laws' room to show me how the heating worked. I said that was what I had done but she was having none of it and was extremely unpleasant, more or less suggesting that it was all my fault. I was getting nowhere with her and gave up. I thought the customer was 'always supposed to be right'...not at this Premier Inn...
There was another receptionist who was ok and kept asking if I wanted a refund, I said
I merely wanted there to be some instructions in the room so that older people could work the heating. They really were not taking this on board.
We won't be staying there again.

Stayed: March 2010, traveled with family
Thank wizbud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Oldham (Broadway) Hotel, responded to this reviewResponded March 17, 2010

Thank you for your review. At Premier Inn our main objective remains to deliver a high level of customer service in all our establishments. We apologise for the service you experienced the our hotel. Your comments have been noted and will be duly investigated by both Head Office and the Management Team at our Oldham Chadderton hotel. Please be assured at Premier Inn we take the service provided to all our guests very seriously and your feedback will be duly followed up. Once again thank you for taking the time to review your stay we do hope that we can welcome you back to Premier Inn in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2006

Great place to stay when going to MEN Arena etc. Train station with direct link every 1/2 hour into manchester really cheap. Although last train is about 11pm a taxi back only cost us £12.00. Entrance to MEN is actually in the train station so it really couldn't be easier.

Loads of parking really easy.

Pub next door is also a Beefeater and again food good and very reasonable. Breakfast is served in the pub both full english and continental were on offer.

Room very clean, food good, very good choice and cheap prices.

We would use this again

  • Stayed: November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank breaksrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2006

We have stayed in the travel Inn a number of times when visiting relatives in Oldham. Rooms are basic but comfortable and service is always friendly. There is a pub close by but no other local facilities. You must have a car. If you can get one of their special rate deals then giving children their own room(s) is easy. No complaints but not worth a detour.

Stayed: May 2006
1  Thank Stevet650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013 via mobile
Google Translation

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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