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Best Western Hotel Smokies Park
Ranked #3 of 11 Hotels in Oldham
Certificate of Excellence
Reviewed October 4, 2013

Me and my partner stopped at best western @ smokeys, Oldham, upon arrival the two receptionists where extremely snobby and rude to us, eppecting us to pay a deposit when it clearly states in the term when we booked it, no deposit was required
Also further on in the night once we got settled, we awoke to somebody knocking on our window(we had a ground-floor room) followed by somebody knocking on our door, this was around 5:30am, we sat up and carried on listening and could hear the knock again followed by somebody trying to force the door open, around 5 minutes later we both heard a car abruptly leave the premises, we rang reception who were very unclear on what actually happened, as they where saying nobody came past reception and nobody has left the car park. It was not the help or comfort I needed to hear and was very disappointed overall, and it resulted in me having to go to the police over the matter.

  • Stayed: October 2013
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2  Thank AmeliaJay20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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481 - 487 of 646 reviews

Reviewed September 29, 2013

We had a previously been to a wedding breakfast/reception at Smokies. We were so impressed that we decided to have ours here as well. We were lucky enough to have the Medlock Suite available to us the day before so we could set the room up. All the staff were readily available and very helpful. We had a large number of guests travelling the length and breadth of the country and I have only heard good things being said abut the hotel. Our honeymoon suite was amazing, the food was very good and served efficiently. Thank you to all the staff involved in helping to make our wedding everything that we wanted it to be!!

  • Stayed: August 2013, traveled with family
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Thank Rackers_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SmokiesOldham, General Manager at Best Western Hotel Smokies Park, responded to this reviewResponded October 6, 2013

Dear Wedding reviewer

Thank you so much for your kind review. I am so pleased to hear that you had a great day and that we helped to make it extra special. The Medlock Suite is a fantastic venue and our team really enjoy looking after weddings as we know and value the importance to everyone on the day.

I shall pass on your kind comments to all the team and hope we see you again soon

Kind Regards

Brent Hutchins
General Manager
BEST WESTERN Smokies Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

Stayed at Smokies Park after a long trip to Cumbria. The staff were warm and welcoming and the rooms clean and comfy. The food was also excellent and reasonably priced. Will happily stay there again as it was excellent value and I felt truly refreshed for my day at work. Also have to say the Malbec was a truly lovely choice of wine!

  • Stayed: August 2013, traveled on business
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1  Thank Stuart W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SmokiesOldham, General Manager at Best Western Hotel Smokies Park, responded to this reviewResponded October 6, 2013

Dear Reviewer

Thank you for taking the time to review our hotel. I am so pleased to hear that you enjoyed your stay, finding your room clean and comfy and the team warm and welcoming.

I am glad you enjoyed your evening meal & liked our wine list. The chef's take great pride in their work and will be very pleased to hear that you found your meal excellent.

I shall pass on your kind words to all the team

I do hope we see you again soon.

Kind Regards

Brent Hutchins
General Manager
BEST WESTERN Smokies Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

I needed to go to Oldham for a business trip and chose this hotel.
The rooms are really nice with warm colours and a good space. They are kept at high standards, with a good lighting and a comfortable mattress, however the bathrooms are quite dated and are ideally re-done to reflect these beautiful rooms.

The breakfast is very nice and everything is tasty.
The gym also needs some new equipment as what there is is quite dated, however its does the job well!

  • Stayed: September 2013, traveled on business
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2  Thank Pawlu_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SmokiesOldham, General Manager at Best Western Hotel Smokies Park, responded to this reviewResponded September 21, 2013

Dear reviewer

Thank you for taking the time to write your review. I am pleased to hear that you enjoyed your stay with us, finding your room comfortable, spacious and warm. We have done a lot of work on the hotel over the last year and this will continue in every area of the hotel. Our next project is to start upgrading bathrooms that need improvements.

Our gym/exercise room has recently been painted, had new showers and a new treadmill has been ordered and will be with us at the end of September. As you mentioned, it does provide the facility for a good work out and we will continue to review the need for future improvements.

I was also pleased to hear that you enjoyed your breakfast and will pass on your comments to the team

Thank you for choosing to stay with us and hope we see you again

Kind Regards

Brent Hutchins
General Manager
Best Western Smokies Park Hotel

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Reviewed September 17, 2013

Good location for our gropup.. Room was large... I had a light permanently on outside which was a pain.. Bed good and confortable.. bathroom a little dated..Room nice size...small tv limited channel choice

Smokies restaurant had good choice- very nice staff and provided a good atmosphere..
There's no Guiness on the bar BUT the barmaid offered to go to the main bar and pour our pints for us - HOW GOOD IS THAT

Starter of spare ribs was a meal in its self although really smoothered with BBQ sauce
Main of chicken and bacon salad was well presented and tasty

Room Tip: Car park at the front was full on our visit - large wedding taking place... if you follow road to th...
See more room tips
  • Stayed: September 2013, traveled with friends
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Thank john p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SmokiesOldham, General Manager at Best Western Hotel Smokies Park, responded to this reviewResponded October 6, 2013

Dear Bike Group

Thank you for your review. I am pleased you enjoyed your stay with us, finding your room large and bed comfortable. The majority of our rooms do have large flat screen Tv's and will be upgrading the last few that don't. We are also in a program of refurbishment, looking at every bedroom and bathroom.

I was also very pleased to hear that you enjoyed your meal with us at our eat...@smokies restaurant. I shall pass on your kind comments to the chef's and waitress who looked after you.

I do hope we see you again soon

Kind Regards

Brent Hutchins
General Manager
BEST WESTERN Smokies Park Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013 via mobile

Over the last couple of weeks I have stayed in Smokies due to work.

The staff are excellent especially those on reception who cannot do enough to help.

The evening meals are pretty good but there is a long wait between ordering and being served. One thing to watch out for is they do not serve all the items with the meal as items are often missing. Breakfast is good but very very expensive.

  • Stayed: September 2013
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Thank markcambridge82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

We stayed here overnight after attending a wedding reception at Smokies. The rooms were very clean and well presented. The beds were very comfortable. The food at the reception was very nice. The staff were friendly and accommodating.

  • Stayed: September 2013, traveled with friends
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Thank calandtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Smokies Park

Address: Hotel Smokies Park Ashton Road, Oldham OL8 3HX, England
Location: United Kingdom > England > Greater Manchester > Oldham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Oldham
Price Range: $66 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Smokies Park 3*
Number of rooms: 73
Official Description (provided by the hotel):
Located near Manchester on the A627, between Oldham and Ashton-under-Lyne, with Manchester City Centre and Manchester Airport only a short drive away. Each of the delightfully furnished and spacious en-suite bedrooms are complete with 32" Flatscreen Freeview TVs, direct dial telephone and Free Wi-fi, hairdryer, garment press and tea and coffee making facilities, Free Parking and all the facilities you would expect from a modern, comfortable hotel. ... more   less 
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Also Known As:
Best Western Oldham
Best Western Smokies Park
Oldham Best Western
Best Western Hotel Smokies Park Oldham, Greater Manchester

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