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“OK but....Could have been better.....”

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Village Hotel Manchester Bury
Ranked #4 of 7 Hotels in Bury
South Wales
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“OK but....Could have been better.....”
Reviewed August 21, 2009

Not a bad stay but could have been a lot better.

1. Upon arrival at the car park you are greeted with a recorded message telling you that “car thieves operate in the area”. Most Welcoming!!
2. Strangely there is a massive amount of disabled parking at the front, in front of the 30 or so steps to the entrance of the hotel, with no visible signs of a disabled entrance or lift!
3. Checking was smooth and efficient except my morning paper didn’t arrive.
4. The room was adequate, clean with a comfortable bed but badly in need of a general update with outdated wall paper, fixtures & fittings, thought we had stepped back in time about 20 years. (think motorway travel lodges of the 1980’s)
5. The main problem was the noise, we were on the top floor but could not get to sleep due to the party place in the function room as the night went on the disco just got louder finally ending just before 1am – tried phoning the reception, they simply were not interested.
6. Leisure facilities are excellent and spotlessly clean even managed to swim a few lengths before breakfast.
7. Breakfast - again was Ok but not great, it was completely self service, including the tea and coffee which is rather poor for a 4 star facility. The food looked as if it had been sitting there a while and badly in need to a stir / refresh, not to much to ask I don’t think.
8. Check out was also poor, tried to charge me for a prepaid room and a paper that never arrived and then refused to give me a copy of the receipt. Probably all due to the receptionist being more interested in catching up on the gossip with her colleague rather than seeing to the customer in front of her.
9. Luckily the car was still there in the morning (see point 1)!!!

Would we stay here again, yes probably at a push (if the rate was right), but more for the leisure facilities than anything else.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DPDSwansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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English first
Lancashire
Level 6 Contributor
117 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed August 1, 2009

Attended one of their Boogie night evenings. Food was ok for mass catering but the hotel looks like it needs a refresh. Attended a cousins wedding @3 years ago in the same room as this recent function and oh boy what a decline, seating stained, bar area sticky, dirty & poor service for the number of people. Drinks expensive....toilets need light bulbs & toilet rolls! Would not want to recommend for a function.

  • Stayed June 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frogsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 29, 2009

Was a little wary after reading reviews on TA but the hotel turned out to be a pleasant surprise. I mainly choose the hotel as it was close to relatives who I were visiting for the weekend. Entrance is definitely enticing & there is a bar off to one side and the restaurant off to the other. Check in was straight forward and staff polite. Our rooms were on the second floor & were quite nice, I’d say what you would expect for a good 3 star room – clean, nice bathroom, ample room to move around, good size tv with plenty of channels, tea/coffee making facilities, comfortable bed (with extra pillows!). Would be nice if it could have a few of the little extras – such as a fridge / mini bar, toiletries in bathroom – but for a short stay you can live without. Our rate included dinner (allowed an £18 spend per person, based on 2 people) on the first night and breakfast on 2 mornings and for £130 I thought this was excellent value. Dinner on the first night was quite good, we were a party of 4, so we tried a good variety of food (4 starters, 4 mains) and everyone was happy with what they received. Service was a bit slow, but otherwise ok. Breakfast each morning was ok – standard English hot breakfast. Breakfast food could be fresher, it seemed that on mornings when guest turn over was slow, the food quickly dried out under the hot lamps. It was great having the bar open to late and you could also purchase drinks for your room at the late night bar. The other complaint would be bar prices, which typical to a hotel are higher than the pubs in the area. So I would suggest venturing out, even to the tavern across the car park which looked like it served a lovely roast carvery.
For those interested the fitness centre and pool looked excellent - didn't have time to sample though. It is a public fitness centre, however hotel guests can use free of charge.
Tip - don't miss visiting the Bury markets - Fri & Sat (I think) - they are the best!! they sell everything you could possibly think of (well almost)
Would definitely stay here again if in the area.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kylie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 5 Contributor
65 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed July 29, 2009

We stayed for two weekend nights at this hotel. There were an unbelievably large number of steps to be climbed to reach the reception area (especially when carrying suitcases). We did eventually discover that there was a lift from the car parking area for disabled guests but this was very poorly signed. Receptionist was very curt. She gave no information whatsoever about meals or leisure facilities available. Room was much as you would expect from a budget chain hotel - it was clean and of an adequate size - and there was a good choice of food for breakfast.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UKPinkPanther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level 5 Contributor
58 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 28, 2009

Stayed for 3 nights with family. Great swimming pool, gym and squash courts. Decent size family room. Note that some of the doubles are refurbished so it is worth requesting one at check in.

Stayed here quite a few times and would definitely return.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel4workandplay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham U.K
Level 6 Contributor
207 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed June 30, 2009

First room I was given wasn't made up - in fact it looked as if it had been vandalised ! so a great start. Staff resolved the matter in minutes. Comfortable room , pleasant bar and very handy for the motorway.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hansardtony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northamptonshire
1 review
Reviewed May 7, 2009

Just got back from our stay at the Village hotel for the Bank Holiday weekend and was most disappointed! Had been eagerly looking forward to it for weeks, having spent out a little more to stay somewhere nicer than a Premier Inn, etc. We checked in at reception, which is quite impressive-very modern and classy, just like the photo's on the website. Got our key to our standard dbl and that's where it all went wrong!! We opened the door to our room and thought we had been transported to a tacky BB about 30 years out of date!! The decor of the room was shocking, we were missing a sofa and it definately did not look like the pictures shown online!! I quickly headed down to Reception and told them what I thought-no way was I staying somewhere which I wouldn't pay £40 p/n let alone £90!! I was aware (from speaking with housecleaning) that there was a new block and asked to be moved. Luckily there was a superior room free and I had to pay an upgrade charge!! We hot-footed it to our new room. some distance away and down two lifts and felt like a mile away. The new room was ok, still nothing like what we had seen and not what I would class as Superior. The bathroom was very basic, take your own toiletries as you only get one hand soap, one loo roll and one shower gel. We didn't even get a hand-towel.
It's a shame, the restaurant and breakfast were great, but the hotel falls down on the bedrooms. If you're going for a treat, stay at a Premier one down the road!

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stefd2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village Hotel Manchester Bury

Property: Village Hotel Manchester Bury
Address: Rochdale Road | Waterfold Business Park, Bury BL9 7BQ, England (Formerly De Vere Village Manchester Bury)
Location: United Kingdom > England > Greater Manchester > Bury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Bury
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Hotel Manchester Bury 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Village Hotel Manchester Bury is an ideal base for exploring the Pennines or for a relaxing family weekend. Shoppers will enjoy the Trafford Centre, and the famous Bury Market. You are also close to Manchester with its cosmopolitan array of attractions. Football enthusiasts could find it hard to miss a trip to Manchester United and Manchester City football grounds. Village Hotel Manchester Bury has 128 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, a relaxing Spa, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free parking and free wi-fi throughout the hotel. ... more   less 
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Also Known As:
Village Hotel Manchester Bury Greater Manchester

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