Went last night with my astronomy group, 20 odd in all. We we told to go to the children's p!ay area as there would be a quiz on later. We had to arrange our own tables so the group could, for the most part, eat together. For those of us who ordered from the menu, the service was very slow, so much so, that one couple were not served until the majority of us had actually finished our meal. After putting some pressure on the waitress and manageress(?), they were eventually 'compensate' with £6 vouchers, from the quiz, for their next meal there. The vegetables at the carvery were totally totally dried out under the hot lights. Some key vegetables were missing and we were told we would have to wait some minutes before they were replenished. Not really possible to stand there in a large queue. WhilstbI appreciate the the difficulties in catering for such large numbers, I would say the efforts of the staff fell short of an expected standard. I could go on and say that the noise from the quiz p.a. system rendered normal conversation impossible, but that would be churlish. Never again for me, although I don't profess to speak for the group.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.