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“Excellent food & service”
5 of 5 bubbles Review of The Tap House

The Tap House
Ranked #3 of 5 Restaurants in Hartlebury
Price range: $5 - $19
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Large groups, Bar scene, Kids, Special occasions, Families with children, Local cuisine, Business meetings
Dining options: Lunch, Dinner, Late Night, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Validated Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Under New Management Relaxed friendly country pub and Restaurant with on site micro brewery, Serving a great range of home brewed ales.Complimented by a wide range of Home cooked food at great value for money. Bar with separate Dining area, also suitable for private Dining and Functions.
Luton, United Kingdom
1 review
“Excellent food & service”
5 of 5 bubbles Reviewed November 23, 2013

We dropped in a couple of days ago for a meal, both the service and the food were outstanding we will definitely be visiting the place when next in the area. The locally brewed beer was excellent as well.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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162 reviews from our community

Visitor rating
    85
    38
    13
    12
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Worcester, United Kingdom
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Epic!!”
5 of 5 bubbles Reviewed November 20, 2013 via mobile

What a turn around, visited this place when it first opened and never had any problems and Christmas dinner last year was faultless.

However visited a few months ago and there was one guy running the whole place and only had sausages to offer and to bare with him! Even though there was a full menu on the table. Herendous experience, disappointing. We swore we would never return!

However as we eat at the white hart regularly and heard that Simon and his wife were taking it over we thought we would return! They have got the atmosphere back, classy staff, freindly, clean, super prices, food was amazing and love the salad bar and the christmas menu looks fab( too cheap though) if we were not going on hol we would have booked. The white hart and the ticket office beats anywhere.

Can't wait to return..... Wonderful!

Visited November 2013
Helpful?
1 Thank Fruity123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kidderminster, United Kingdom
Level Contributor
70 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Wait and See”
3 of 5 bubbles Reviewed October 9, 2013

I have no connection with this restaurant other than as a customer. The Old Ticket Office has been excellent in the past but the previous owners put the business into liquidation and it is now under new management since mid September. It is now part of a wider chain of local pub/eateries. The environment is still very pleasant with a good selection of local beers and the usual bar perquisites.

The new management is busily recruiting staff with the intention of being up and running well before Christmas. Based on past experience here I shall certainly pay another visit in a while to see how they are getting on and I hope it will be possible to make a good assessment of a hopefully resumed attractive venue.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
Helpful?
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon D, Owner at The Tap House, responded to this review, November 18, 2013
The Old ticket office has now been taken over by the White Hart and will back on track serving great food Wednesdays to Fridays and a well stocked bar all week. I hope you will be willing to give us another go so that we can show you the changes that have been made.
Thanks Simon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartlebury
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Just burgers and sausage”
1 of 5 bubbles Reviewed September 25, 2013

We called in for a meal with friends and found that it has changed spots again, and the menu was mainly burgers and sausage. So we didn't bother stopping. Shame, because, when it opened less than two years ago, it was a pleasant new venue in the locality.

Visited August 2013
Helpful?
4 Thank sjfield63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon D, Owner at The Tap House, responded to this review, November 18, 2013
The Old ticket office has now been taken over by the White Hart and will back on track serving great food Wednesdays to Fridays and a well stocked bar all week. I hope you will be willing to give us another go so that we can show you the changes that have been made.
Thanks Simon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stourport on Severn, United Kingdom
Level Contributor
353 reviews
238 restaurant reviews
common_n_restaurant_reviews_1bd8 149 helpful votes
“Don't Bother!!!!”
1 of 5 bubbles Reviewed August 22, 2013 via mobile

They don't do food anymore as "they are looking for new staff". They had put a chalkboard by the entrance chalked on with "NO FOOD!". Didn't bother dropping in as all you can get is a drink and not sure I would want to stay anyway.

Visited August 2013
Helpful?
3 Thank AndyBaker65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon D, Owner at The Tap House, responded to this review, November 18, 2013
The Old ticket office has now been taken over by the White Hart and will back on track serving great food Wednesdays to Fridays and a well stocked bar all week. I hope you will be willing to give us another go so that we can show you the changes that have been made.
Thanks Simon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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