I arrived at the hotel around 1030pm on April 27th for a two night stay, and overall appearance of the hotel could have been kept up with, and was welcomed with a strong cigarette smell through the front lobby and hallways. I had the friends and family rate of 49 per night of which I couldn't argue with, but quality of service wasn't really up to par. I made the reservation for a king non-smoking room, and As I checked into my room with my wife, she had asked me to go down to the front desk for a pillow blanket and towels. Front desk clerk said he couldn't give me any of that but the towels, and gave no explanation. Bed was hard as a rock, leading to waking up a few times through the night. Toilet ran constantly day and night, hallways were full of dirt as with stairwells from the gas well guys. An older indian couple was inside the breakfast room and guessing they were the owners, watched me throughout getting food for my wife, and was upset that I had messed up the plastic wrap covering the breakfast foods in their containers. You'd think that with all the people coming and going it's going to happen, and to get mad at me for that reason? lol..Goes to show the hotel didn't care much for cleanliness outside of the rooms themselves which were okay, as with customer service and satisfaction.
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- Also Known As:
- Quality Inn And Suites Indiana
- Quality Inn & Suites Indiana Hotel Indiana
- Quality Inn Indiana
- Best Western Indiana