We visited on a Saturday early evening with our 5 year old son Ben. We were instantly made to feel welcome and found the staff to be attentive without being intrusive. We ordered starters and mains and they came promptly and were delicious. So, we had to try the desserts, and they too were fabulous. All in all a very pleasant dining experience!! My only complaint is that they are too far away to use regularly. Oh, and one small point to the owner, we used Tripadvisor to find Pomodoro, being strangers in town, so I wouldn't dismiss the importance of good/bad reviews quite so easily. Also, putting exactly the same reply to every review doesn't really show any commitment from you! Just a thought!