We had to stay at this hotel for one night as my Uncle got married there and had the evening ceremony there too so was too far away from home to leave at the end of the night.
I booked this hotel a few months in advance, it made me really angry. To be able to book the hotel room you have to dial a number which goes out to a call center (which seemed to be in a foreign country) I couldn't find a local number to use which seemed ridiculous. The hotel was very unorganised and messed us around ALOT they promised to call back and never did etc. It took ages to book and really put us off. In the end I booked....checked my bank account that evening and the money hadn't gone out, called the hotel the next day and they had problems at their end taking payment but managed it in the end...this was a bit worrying to tell you the least.
Anyway the hotel seemed pretty standard, the wedding breakfast area was small but fine, the food was average, drinks were reasonably priced. Check in was quite late if I remember so we couldn't go to our rooms which made it awkward as we were there for the wedding.
We had the evening part of the wedding in the under part of the hotel (like a basement). This was very small, and a really strange arrangement, everyone was seated in different areas sectioned off so we couldn't socialise.
We didn't get a kettle in our room so had to call and request one, they were pretty fast at providing it which was good.
Breakfast in the morning was lovely, this was the best part, there was a wide selection of pastries, there were yoghurts, cereals and a menu for cooked breakfast to order, juices etc, really nice, very surprised!
WE LEFT A SUIT JACKET IN THE WARDROBE on departure and called the next day when we realised and remembered we had accidently left it, the lady who answered the phone wasn't very helpful at all and just said sorry nothing has been reported to lost property and left it there, so this isn't great.
Overall I wouldnt have stayed here out of choice but it is ok for a general hotel stay.
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- Also Known As:
- Ramada Hotel Kidderminster
- Ramada Bewdley
- Bewdley Ramada
- Mercure Bewdley The Heath Hotel Worcestershire