I hate - hate - not being trusted. Having to pay bit by bit for everything as they, despite having address details and my life history, give the impression that you are going to "do a runner". Had a nice larger room (43 i recall) but it was freezing when we arrived so we had to arrange a heater. Brought begrudgingly.
A hotel, for me, is more about its staff than the building or decor. The chap we met at the bar, a tall chap in his early 50s was far from impressive. They had a large party of 30 eating at the same time as us and, from our position, they could barely cope.
The place was cold and, despite asking for a fire to be lit it remained unlit. Food took over and hour to arrive after it was ordered and it was not good. We were waited on by at least four different staff members all of which were poor. Main meal dishes not cleared away by the time pud arrived and cutlery arriving after the meals.
Breakfast, which seems to be to be a con as it was extra to the booking and I was not offered it via the online booking form and the Eggs Benedict turned up with a skin on the sauce and I had to ask to be looked after, after we were, again, overlooked. To top it all off a bottle of Speckled Hen was £4.80. This is just rude. Won't be returning.
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- Also Known As:
- Ramada Hotel Kidderminster
- Ramada Bewdley
- Bewdley Ramada
- Mercure Kidderminster Hotel Bewdley, Worcestershire