We were looking for lunch in Malmesbury and saw The Whole Hog. The place looked really nice from the outside so we decided to give it a go. Not a good idea, as it would turn out.
Upon entering, we went into the dining room which looked nice and cosy and with wall decorations following the hog theme. We chose a table near the wall in the middle of the room with one side of the table being on a wobbly bench.
A waitress had just finished taking orders from the next table and gave us two menus without much enthusiasm. We took a few minutes to look and decided on a beef burger (served with chips and onion rings) and a jacket potato with cheese and bacon.
The waitress did not seem bothered in any way about her customers – if anything, she did appeared almost annoyed at us actually placing an order.
Then we waited. And waited. Our food was delivered 40 minutes after we ordered. With a half-baked apology for the wait. But that apology was the only thing even remotely near acceptable service that we got.
The jacket potato was mediocre. The burger itself was made of really good beef – but the time it took was obviously not to cook it. I like my burgers medium rare – and this was clearly too under-cooked for my taste. Apparently, they had run out of burger buns as the burger was served in very dull white bread with the crust cut off.
How this place manages to get such good reviews on TripAdvisor is beyond me.