The setting is superb, could not be bettered, wonderful village, Manor House and lawns. Service however was something else.
We pre booked Afternoon Tea and arrived promptly. Introduced ourselves to the concierge and were asked to take a seat in the lobby. Fifteen minutes later we spoke again to the concierge and asked if we could be attended to. He apologised and introduced another member of staff who led us through to the lounge. Beautiful room, window seat but again left for lengthy time before order was taken. Food, when it did arrive was excellent but we seemed to be abandoned after that. Had to ask - twice - for refills of tea. Server came to neighbouring table to take their order only to discover he had forgotten to give them a menu! Another wait for the bill. Totally unacceptable, must try harder and train better.
- Official Description (provided by the hotel):
- It’s decadent, it’s cosseting, it doesn’t get much grander than The Manor House in Wiltshire, a country house with a difference. Dine in the Michelin star Bybrook restaurant or take a stroll around the picture box village of Castle Combe. ... more less
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- Also Known As:
- The Manor Hotel
- Manor House Castle Combe
- Manor Hotel Castle Combe
- The Manor House Hotel And Golf Club Castle Combe, England, UK