Had the misfortune this last weekend to have to come to Ilkley for a funeral and stayed at the Craiglands. Arrived late on the Thursday so decided to have a bar dinner. Fish and Chips. The food arrived and it was stone cold. They took it away and microwaved it (warm salad, soggy chips and even soggier fish was the result). Indifferent response from the bar staff about this being the best way to re-serve food (along, I might add with the same knife and fork that they had taken with the plate). Had a couple of beers (at outrageous prices) and went to bed in what must have been the scruffiest room in the UK. Peeling paint, scratched wallpaper and curtains that didn't meet in the middle along with a view of a housing estate (I didn't even have a net curtain on the window for privacy) together with a TV that got virtually no channels and a remote with the batteries missing didn't strike me as being good value for almost a £100 a night. I got moved the next night to a twin room where they hadn't even changed the sheets before they moved me, the springs were virtually poking through the top of the bed and a selection of empty toiletries bottles which didn't really matter as the room had no hot water, heating that worked nor side light with bulbs in them. The bathroom door needed someone with the strength of Samson to close it. Overall a truly awful experience that I would not recommend to anyone.
- Official Description (provided by the hotel):
- Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more less
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- Also Known As:
- Craiglands Hotel Ilkley
- The Craiglands Hotel Ilkley, Yorkshire