First impressions were that it is a fabulous hotel in the process of refurbishment. Magnificent public areas with grand windows, high ceilings and lovely decor. Upon arrival we were made most welcome by the very friendly and helpful receptionist. We carried our own bags to our room which was quite a trek up some steep stairs. It would have been appreciated if an offer to carry our bags was made. Our room was beautifully decorated and furnished, not much of a view though. The bathroom was thoroughly modern with an excellent bath and powerful, easy to use shower. No seal on the shower screen meant that the bathroom floor was swimming afterwards! They should install an extractor fan ASAP as the beautiful cornices are already turning mouldy. Breakfast the first day was fine, the second it was rather chaotic with no replenishing of empty food trays, milk jugs, crockery and bread for toasting until everyone had gone! However, if you had time to wait it was delicious. I was impressed by the presence of the new General Manger who clearly was on a fact finding mission and also aimed, quite effectively, to smooth the ruffled feathers of those disgruntled guests who had to wait too long. Overall a very comfortable stay in beautiful surroundings enhanced by wonderful friendly staff who did all they could to help ensure a pleasant break.
- Official Description (provided by the hotel):
- Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more less
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- Also Known As:
- Craiglands Hotel Ilkley
- The Craiglands Hotel Ilkley, Yorkshire