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“Fantastic”
Review of The Wheatley Arms

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The Wheatley Arms
Ranked #2 of 10 Ilkley B&B and Inns
Reviewed March 24, 2014

We stayed last Sunday evening 16 March 2014. Excellent room, friendly and helpful staff - really welcoming! We ate in the restaurant and had a delicious meal - breakfast the following morning was also top notch- cooked to order and superb choice.We will certainly be visiting again.

Room Tip: We stayed in room 12 -a luxury room, but they are all individual and looked great.
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  • Stayed: March 2014, traveled as a couple
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Thank Mike19Golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded May 11, 2014

Thanks for taking the time to leave such lovely comments on your recent stay with us, we were all pleased to hear you had enjoyed your visit. I was particularly glad to hear you liked Room 12 as its my personal favourite!

We look forward to welcoming you back again soon!

Kind Regards

Steve & all the team

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231 - 237 of 386 reviews

Reviewed March 23, 2014

Warm, friendly welcome. Keen, enthusiastic, helpful young staff. Extremely comfortable room, well furnished with lots of useful things for the traveller. Imaginative, creative dinner menu. High quality cuisine (we live in France most of the year). Wide choice of wines with many available by the glass. Very good breakfast. The Wheatley Arms enjoys a quiet location ensuring a good night's sleep for all. We spent only one night there but are planning to come back later in the year for a longer stay.

A real gem of a find.

Room Tip: Room 9 at the top has views over the Wharfe valley and is VERY quiet.
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  • Stayed: March 2014, traveled with family
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Thank MTH242014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded May 11, 2014

Thank you very much for taking the time to give us some feedback on your stay with us.

We were all so pleased to hear how much you had enjoyed your time at the Wheatley Arms, and will look forward to welcoming you back later in the year for a longer stay!

Kind Regards

Steve & All the Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2014

great place, top food, excellent customer service, rooms are well kept and well appointed, breakfast is amazing......nothing too much trouble for any of the staff, have stayed there for business and leisure and treated equally on all occasions.

Room Tip: rooms with baths at end of bed.....fantastic....novel, romantic etc
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  • Stayed: March 2014, traveled as a couple
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Thank stevelarbey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded March 18, 2014

Hi Steve

Thank you so much for taking the time to leave some feedback about your stays at the Wheatley Arms! Its always nice for us when guests that stay regularly on business enjoy it so much they want to come back and have a relaxing break as well! I have passed your kind comments onto the team and we look forward to welcoming you back soon.

Kind Regards

Steve & all the Team

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Reviewed March 13, 2014

What a lovely hotel! Location is excellent and situated in the small village of Ben Rhydding. Our room number was 10, gorgeous decor in the style of 'shabby chic', very comfy big bed and excellent shower! The room had a very homely feel and had everything in it we could possibly need. Once unpacked we went down to the bar for a few drinks which was very relaxing. The decor throughout the hotel was excellent and everything was very clean. We dined in the restaurant in the evening which was perfect. Again the decor was so nice and the chairs we dined on were so comfy. I would give the food 7/10. The menu was excellent and there was plenty of choice, the wine was very nice also, however £8.00 per glass of red wine i thought was a little steep. Breakfast the following day was very nice and was included in with our stay. I had eggs benedict which was lovely. I will definitely be revisiting The Wheatley Arms and be recommending this hotel to others.

  • Stayed: March 2014
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Thank abbydabbydoo26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded March 18, 2014

Thank you for taking the time to give us some feedback on your stay with us,

We are all so pleased you enjoyed your break with us and appreciated the individual décor of the hotel rooms and public areas! With regards to the wine list we have an extensive range of wines and varying prices, £8.00 does seem a little steep for a large glass but this would have been at the 'top end' of our list and our house wines are substantially less.

We look forward to seeing you again soon, please let me know if you would like to request Room 10 again on your next visit, or try one of our other rooms, some of the Luxury Suites feature stand alone Bathtubs in the room as well!

Many Thanks

Steve & All the Team

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Reviewed March 9, 2014

I stayed at the Wheatley Arms for 2 nights for my girlfriend's birthday. The luxury room was fantastic, and had a large bath in the bedroom! The large bed was very comfortable, but the pillows were pretty hard. These were replaced for us on the second night after I spoke to someone on reception. We had dinner there on the first night, and I would definitely recommend the fish sharing platter to start and a nice bottle of Sancere. After going to bed, we woke to a strange intermittent beeping sound that happened every 20-30 mins or so. We tried our best to ignore but didn't sleep particularly well. I spoke to reception in the morning and was told someone would look into it. The beep was still there in the evening when we returned form a day out, so I spoke to reception again before going out for dinner. That night, the beep was still there so the night porter moved us to a different room and that they had been having problems with this for a while. Apart from this we had a really lovely stay and would be happy to book there again in the future (minus the beeping room!). They also knocked the price of a night's stay off the bill. The staff were all very friendly and helpful, and I would recommend this hotel to friends and family.

Room Tip: make sure to ask if the beeping problem has been fixed
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  • Stayed: March 2014, traveled as a couple
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1  Thank gareth o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded March 13, 2014

Hi Gareth

Thank you for taking the time to give us some feedback on your stay with us. I would like to apologise again for the 'beeping' sound that disturbed your sleep on both nights, and am glad it didn't ruin the whole weekend for you both. An electrician has already been round and is returning at the end of the week to ensure the problem is fixed once and for all.

We would love to welcome you back again and please feel free to contact us directly on rebooking so we can assure you the issue has been resolved

Kind Regards

Steve & all the team

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Reviewed March 1, 2014

Stopped here jan 2014 had a few concerns regarding cleanliness rather than fill in the feedback form in the bedroom I wrote personally to the manager on 2 occasions as of the 01/03 /14 no reply [ very heavy dust on top of wardrobe which came down like a snowstorm when I placed the case on top of it also decorations of cobwebs over the bed and lamp shades welcome tray mugs stained and this was an upgrade room if you have a dust allergy this place is not for you. BEST PLACE FOR FEEDBACK CARD IS IN THE BIN.
because if they cant be bothered to reply to your concerns that's where the cards will probably end up

Stayed: January 2014, traveled as a couple
Thank john j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded March 13, 2014

Hi John

Please thank Mrs Brown for taking the time to contact me directly regarding the issues you have raised here. I would like to apologise again for the delay in anyone responding to your feedback, as I explained I have only recently taken up the management of the hotel and upon finding your letter attempted to reply as speedily as possible.

I would like to assure you that we have taken steps to deal with these issues, and by introducing systems that guarantee each bedroom receives 'deep cleaning' once a month to combat the build up of dust and other cleaning issues. We are very proud of our accommodation and it is always helpful for people to point out areas that can get overlooked, as we do not want our standards to slip.

As I mentioned on the telephone please contact me directly on rebooking by emailing info@wheatleyarms.co.uk, as we would love to welcome both yourselves and your friends back to the Wheatley.

Kind Regards

Steve

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Reviewed February 24, 2014

Stayed for two nights midweek. Great rooms with stylish decor(luxury room). Fab breakfasts with good service. Ate in restaurant both evenings and loved our food. Again service was attentive and prompt. Good choice of well kept ales.

Stayed: February 2014, traveled as a couple
Thank paleninteresting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WAManagement, Manager at The Wheatley Arms, responded to this reviewResponded March 13, 2014

Thank you for taking the time to give us some feedback

We are all so pleased you enjoyed your mini break with us, and that our home cooked food hit the spot! Our selection of real ales rotates weekly with a few permanent beers, so hopefully on your next visit you will be able to enjoy some new ones as well!

Kind Regards

Steve & all the team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Wheatley Arms

Address: Wheatley Lane | Ben Rhydding, Ilkley LS29 8PP, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 10 B&Bs / Inns in Ilkley
Price Range: $103 - $192 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Also Known As:
The Wheatley Arms Hotel Ilkley
The Wheatley Arms Ilkley, Yorkshire

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