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All reviewsthe penthousethe pubtop floorsunday carverymain roadbrilliant locationspacious roomjacuzzi bathgreat yorkshiresaturday nightgreat place to staystayed here for one nightgreat weekendfew drinkshome from homepiefull english
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Reviewed September 29, 2013

We went to the Dalesway Hotel for a Carvery Lunch on the 29th September. The food was tasteless and cold, we mentioned this to a member of staff and he seemed very uninterested and took the plates away. We will not be returning to this hotel again.

  • Stayed: September 2013, traveled as a couple
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Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soccamatic, Owner at Dalesway Hotel, responded to this reviewResponded September 30, 2013

I have to take issue with this review.
Fortunately, I had a group of family and friends who visited and we all had Sunday Carvery lunch at the Dalesway at 3pm. Everyone commented on how great the food was.
It was most definitely HOT.
I had 6 different fresh vegetables, roast potatoes, stuffing and a selection of sauces and roast Beef, accompanied by home made Yorkshire Puddings and a rich gravy.
How on earth can fresh food like this be tasteless ?

The food is hot when you leave the carvery, absolutely no question of that, but of course it will cool down in time.
Perhaps you should learn to eat a little quicker.

Ian. Owner.

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Reviewed September 27, 2013

stopped for two nights with the wife it was her birthday so they gave us the best room at no extra,the best breakfast we have had,did not have a meal there but i saw one it looked great,we told ian we were going for an indian meal he told us which one to go to he was bang on,please give this place a try you will be glad you did,all the best ian and staff keep doing what you do ann and len.

  • Stayed: September 2013, traveled as a couple
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2  Thank leonard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

Staff very obliging, room ok, but need a little tlc,Bang centre of Ilkley, All stairs no lifts as some other guests were told ? Food excellent, freshly cooked local produce. But a lick of paint, nicer furnishings, Plastic cups ;-o, Cannot comment on lunch but breakfast was cooked extremely well.Only stayed one night, and it was enough for us.

Room Tip: Bang centre of Ilkley, All stairs no lifts as some other guests were told ? Food excellent, freshly cooked local produce. But a lick of paint, nicer furnishings, Plastic cups ;-o, Cannot comment on lunch but breakfast was cooked extremely well.
  • Stayed: September 2013, traveled as a couple
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Thank criticalmick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

This hotel had a very stylish clean room and was conveniently in the centre of town. The owners were friendly and gave us a good breakfast. We did not try the hotel's own restaurant, but there seemed to be a good menu available. Parking was mainly free in the street, but there was plenty nearby.

  • Stayed: September 2013, traveled as a couple
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1  Thank Jeremy138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

Really not worth the price. We paid £85! Maybe that's normal for small towns with not many hotels, but seemed high for a room over a pub. The room was lovely with modern furnishings. It was handy in the middle of town for us to attend a wedding nearby. I rang in advance to ask if we could check in early (at noon) to get ready for a friend's wedding. On the phone they said it was ok, but that we might have to wait "a few minutes" if the room wasn't ready. We arrived at 12.45 and were told the room wasn't ready and that we'd have to wait 15-20min. I completely appreciate that the turnaround time is tight, but if it wasn't possible they shouldn't have agreed to it and we would have got ready before we travelled. Staff were young and a bit clueless. Check out is at 10.30, so if you actually like to sleep, not good. Bells from a church nearby went on continuously from 9 until after we left! The bathroom looked old and tired and could have done with a lick of paint...unlike the room which looked v modern and recently decorated. The toilet roll holder even fell off the wall!

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank s_scarnera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soccamatic, Owner at Dalesway Hotel, responded to this reviewResponded September 13, 2013

I really don't get it.
How can someone complain about wanting an early check-in and then go on to complain about a check out time of 10.30am.

Not worth £85.00 for a peak-time Saturday in a tourist town ?
Ilkley runs full every Saturday in the year and we have a waiting list for rooms most weeks and we are generally the cheapest and do not insist on 2 nights minimum stay.
The only other pubs with rooms locally charge £105 and £125 for a double room.

Church Bells.
I will ask the vicar not to ring the bells on a Sunday morning but as they have been doing it for over 900 years, I doubt he will change it.

Ian. Owner.

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