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“A luxurious oasis in Nicaragua...”

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Hotel & Resort Palermo
Ranked #10 of 27 Hotels in San Juan del Sur
GreenLeadersBronze level
los angeles
1 review
“A luxurious oasis in Nicaragua...”
Reviewed December 2, 2009

Palermo Hotel offers a peaceful, quiet environment with an unbeatable view of SJDS. Each villa is beautifully decorated and immaculately clean. All service was impeccable during our stay. The location is great for those with transportation, as it is a bit outside of downtown. We were VERY pleased with our experience here. If you have time, also check out Gypsy Sailing Adventures for a great day of sailing!

  • Stayed November 2009, traveled on business
    • Value
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Helpful?
Thank meganfiona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

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Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
Tampa
1 review
Reviewed December 2, 2009

Palermo has it all. A beautiful villa with a breathtaking view. We stocked our kitchen with food so we could enjoy breakfast in the a.m. while sitting on our patio enjoying the beauty that was all around us. After drives each day to the beaches, we came back to the pool and enjoyed drinks and a light lunch poolside. I highly recommend the seafood soup! Just enough for a light lunch. Our 2 bedroom villa was perfect for 4. Large bedrooms with equally large bathrooms & showers. Bring binoculars for the view! San Juan del Sur is friendly, safe, and not far for a jaunt into town. If you like to excercise, bring your shoes to walk from the top of the villa's down to the main road and back again. Great cardio work out!! Enjoy...I will be back soon!!

  • Stayed November 2009, traveled with friends
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Helpful?
Thank BobbieDuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Ho Kus, New Jersey
Level 6 Contributor
95 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed November 18, 2009

My wife and I spent 3 great nights in San Juan del Sur earlier this month. To preface my review - we were staying at the resort while attending a wedding and the entire resort had been reserved for wedding guests.
The resort is an easy 2 hour drive from the airport in Managua, most of the way along the Pan-American Highway. Note that we encountered lots of slow moving horse and bull drawn carts, bicycles, and people walking along the side of the road, so that although the distance is not great, you are unable to maintain high rates of speed for extended periods of time.
Palermo is set on a hill about 2 miles (3km) from the main beach and downtown area of San Juan del Sur. This setting provides beautiful views of the surrounding countryside and spectacular sunsets over the bay. The resort consists of approximately 40 individual villas with 1 or 2 bedrooms, a fully outfitted eat in kitchen, living room, and porch. As we had a 2 bedroom, our villa had 2 large, full bathrooms and a balcony off the 2nd floor bedroom. The villas are very comfortable and airy with 20 foot (6 meter) ceilings in the living room, and 12 foot (4 meter) ceilings in the 2nd floor bedroom. Furnishings in the bedrooms was kept to a minimum - bed, 3 side tables, a desk and chair, and bench in the 2nd floor bedroom and a bed and 2 side tables in the 1st floor bedroom, but each had a huge closet. The living room had 2 comfortable couches, a chair, tv with cable, dvd, and stereo. The porch had 2 very comfortable rocking chairs. Each villa felt like a small vacation house that just happened to be on hotel property.
As mentioned earlier the resort is set on a hillside, with a winding road connecting the villas. The road is moderately steep in spots, but shouldn't be an issue for anyone who is reasonably fit, be sure to request one of the lower villas if you are at all concerned about the hill, just be aware that you may lose some of the view of the surrounding landscape.
At the bottom of the resort is the clubhouse containing reception, the restaurant & bar, and pool area. The pool is kept at a refreshing temperature and offers unobstructed views of the bay and surrounding area and easy access to the bar. We tried the restaurant for the buffet breakfast - it was ok, but nothing special. Individual appetizers that we ordered from the bar were much tastier. On our final night, the hotel offered a buffet dinner, but we did not find anything that we were interested in eating. Service at the bar and restaurant was hit or miss, though friendly. I think the restaurant and bar were simply not equipped to accommodate the large number of guests attending the wedding (about 150 people) who seemed to be on very similar schedules for breakfast, drinks, etc. There were times when it would take 10-15 minutes to order a drink as the bartenders were issuing a separate check for every drink order. Instead of generating the checks at the bar, the bartenders had to leave the bar area and go into the main area of the clubhouse and have someone at reception hand calculate the check. By no means was this a reason to give up on the resort, but a better system can surely be devised when dealing with a large group.
Save for the minor inconvenience of the bar/restaurant, Palermo is a very nice place to stay, particularly as we were able to take advantage of their 3 nights for the price of 2 promotion. The people at reception were willing to provide help in anyway they could, one woman lent my wife her hairdryer for the length of our stay, and they had some great recommendations for activities in the area.

  • Stayed November 2009, traveled as a couple
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Helpful?
Thank hhkexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Ca.
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 14, 2009

My husband and I just spent a few nights at Villas de Palermo and were impressed with a number of things.
The staff was very friendly and in the reception checkin area, spoke English fluently which is a help to non Spanish speakers. We had a very friendly driver Bosco who took us wherever we wanted to go in town and picked us up as well in the propertys TukTuk.
The restaurant had great food, and overlooked the pool and the view of the lush green land of Nicaragua as well as the Pacific Ocean, as well as our villa which had Ocean views from both bedrooms, and an area outside to sit in rocking chairs and relax outside with a great view.
We were able to cook if we wanted, as well as keep some food like fresh pineapple for breakfast, yet there were so many good restaurants, in addition to the hotels food, that we tried something different every night we were there.
The town has a great feel of locals, mixing with tourists, and a very Nicaraguan feel, versus a too touristy foreign feel. The people were very friendly and helpful, and we enjoyed ourselves immensely.
We mainly relaxed. Next time, we will try to do more sightseeing in the area, like visit Granada, Ometepe, Masaya, and other parts of Nicaragua as well.

  • Stayed November 2009, traveled as a couple
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Helpful?
Thank LaurieLev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose California
2 reviews
Reviewed November 14, 2009

This resort is very unusual in a number of very positive ways. For those of us who are wary of what accommodations one might expect in a Nicaraguan fishing town, rest assured that you will be comfortable and safe.
The resort is perched on a hill outside of town which offers numerous advantages. First, the view of the bay from the Villa is like a painting which you can watch for ours. The resort itself is beautifully maintained and landscaped. Being outside of town means you don’t have the noise and traffic and the security is excellent. While not on the beach, it is not far either via a comfortable walk or motorized cart driven by hotel staff.
The villas are all separate “houses” and very private. They are clean and spacious. There is wireless internet.
If you have never been to Nicaragua, you are in for a treat. The town of San Juan del Sur is an authentic Nica town and quite charming. While tourisim is an important part of the economy it is not everything and unlike so many coastal cities frequented by Americans around the world it remains unspoiled. There are a surprising number of very good restaurants - the food is wonderful!

The Villas are large with two-bedrooms and two bathrooms and a kitchen, living room, terrace and balcony. The furniture is beautiful Nicaraguan wood furniture, and the kitchen modern appliances (other than dishwasher).

  • Stayed November 2009, traveled as a couple
    • Value
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Helpful?
Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
1 review
Reviewed November 7, 2009

We ended up at Hotel Palermo by chance. After traveling throughout Nicaragua I can definitively say that this hotel is the nicest one we stayed in. It's well constructed with nice Nicaraguan accents in each Villa. The staff is friendly and the pool area is beautiful. We were able to get into town very easily and took advantage of the nightlife as well as had an amazing cruise aboard the sailboat Gypsy. All in all, I would definitely recommend this hotel.

  • Stayed November 2009, traveled with friends
    • Value
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Helpful?
Thank JerseyAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, CA
Level 4 Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 7, 2009

This place is about a km out of the center of town, but is really nice and new and a wonderful place to relax or have a home base for exploring the area. They have a nice restaurant, great pool, and some of the best views I've ever seen. The kitchen has everything you need including a huge fridge and we had some great meals on our porch watching the sunsets. I had some work to do and was happy to have working wi-fi in my unit as well. The beds are comfortable, the bathrooms are clean and nice, and there is a zip-line canopy tour walking distance from the hotel as well as some nice hikes. i'll be back!

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BIP_TK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel & Resort Palermo

Property: Hotel & Resort Palermo
Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Phone Number:
Location: Nicaragua > Rivas Department > San Juan del Sur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#4 Green Hotel in San Juan del Sur
#8 On the Beach Hotel in San Juan del Sur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel & Resort Palermo 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, poolside spa, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Villas are for rent by the day, week or month, as well as for sale as vacation homes. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. Locally sourced, vegetarian, vegan, healthy and Nicaraguan meal service available. ... more   less 
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Also Known As:
Villas De Palermo Hotel And Resort
Villas De Palermo Hotel San Juan Del Sur
Hotel & Resort Palermo Nicaragua/San Juan Del Sur

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