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Hotel & Resort Palermo
Ranked #10 of 27 Hotels in San Juan del Sur
GreenLeadersBronze level
Reviewed October 10, 2012

Stayed there 3 years ago and loved the view, the rooms, the drinks at the pool. At first I thought it was too far away from the town, but then I appreciated the location better. I'm goin back on Thanksgiving week this year. Can't wait!

  • Stayed: November 2011, traveled with family
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Thank Maria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasdePalermo, Director of Sales at Hotel & Resort Palermo, responded to this reviewResponded October 20, 2012

Thank you for taking the time to write a response. We are pleased to hear that you enjoyed your visit and that you plan to return over Thanksgiving. Email us about the specials we offer our returning visitors - info@villasdepalermo.com .

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147 - 153 of 326 reviews

Reviewed September 5, 2012

I stayed in Palermo for 4 days this August and the exceeded my expectation on all counts. Clean villas, excellent service, extremely friendly staff and amazingly yummy food. The villas are spacious, comfortable, equipped with modern facilities and can easily accommodate a small family (4-5 members).

Our ocean view villa had a fantastic view from both the levels. Watching the blue moon rise over the hill top, from the bedroom was winderful!

We took a Groupon deal which included stay, food, non alcoholic drinks and all Nicaraguan rum & beer!! It was a steal really!

In all, a great place to chill out, relax and a big shout out to the team (especially the chef)!!

Room Tip: choose an ocean view room
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  • Stayed: August 2012, traveled as a couple
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1  Thank DivyaGarde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasdePalermo, Director of Sales at Hotel & Resort Palermo, responded to this reviewResponded September 6, 2012

Thank you for taking the time to share your experience. We are very pleased to hear that you enjoyed your visit and were pleased with your Groupon deal. We have been working hard to improve our all around service and glad to see it's paying off. We hope you will visit us again.

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Reviewed August 21, 2012

My boyfriend and I took advantage of a Groupon deal for Villa de Palermo and it exceeded both of our expectations. The villa was beautiful, spacious, modern, comfortable, and safe with a stunning view to boot. The pool was clean and felt great at the end of the day and there was a nice variety of tasty food/drinks to choose from in the restaurant.

The only complaint (and it's BARELY a complaint) is that the air conditioner for the upstairs bedroom was a little weak, due to it automatically going into "eco mode" in the middle of the night. As a result, we both woke up in the morning feeling a little warm, but in all fairness, we could have slept in the downstairs bedroom, which had it's own air conditioner. We just happened to prefer the upstairs bedroom.

The staff was very friendly, helpful and attentive to all of our needs and any questions we had and we would not hesitate to visit again. In fact, we are looking forward to it!

  • Stayed: August 2012, traveled as a couple
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1  Thank lemonwheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasdePalermo, Director of Sales at Hotel & Resort Palermo, responded to this reviewResponded August 25, 2012

We are very pleased that you enjoyed your visit to Villas de Palermo. For future reference, there is a way to keep the A/C running all night so you stay cool. We'll show you on your next visit. We hope to see you again!

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Reviewed August 21, 2012

Our group of 8 stayed in Villas del Palermo for 5 nights recently. The location was perfect - outside of the madness of downtown but close enough to experience everything. We loved the zip line that was only a 2 minute drive from the resort. The rooms were large, spacious, and clean. The huge vaulted ceilings were beautiful. The sheets were always clean, the AC kept us cool in the summer heat, and the room was outfitted with a great entertainment system. The staff was helpful and fun and the pool was the perfect spot to relax all day long. Loved our experience here!

Room Tip: Room 13 is closest to the pool and reception!
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  • Stayed: August 2012, traveled with friends
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2  Thank Adam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasdePalermo, Director of Sales at Hotel & Resort Palermo, responded to this reviewResponded August 25, 2012

We are very pleased to hear that your team enjoyed your visit to Villas de Palermo. Come back again!

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Reviewed August 20, 2012

This place was wonderful! Very clean, respectful and friendly staff, wonderful views and just a great ace to relax while still bein close to all the greats sights. This is my second time here and it seems that they have just gotten better since last time. My villa was always clean as stocked, the bar service was amazing and te staff both extremely helpful and accommodating.

  • Stayed: August 2012
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1  Thank Jgaspo53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

We purchased the honeymoon package through groupon. The hotel was wonderful with communicating, picked us up at the airport, treated us like royalty, served amazing food and drinks (the best we had the entire time we were in Nica), the villa was so breathtaking, huge and very clean. The entire grounds were beautifully landscaped and clean. The view is out of this world. You can get a free ride into town and back, and they even brought us to our second hotel for free. The staff was extremely polite and helpful. It is paradise!

  • Stayed: August 2012, traveled as a couple
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2  Thank Erin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasdePalermo, Director of Sales at Hotel & Resort Palermo, responded to this reviewResponded August 25, 2012

Erin, We are very pleased to hear that you enjoyed your honeymoon at Villas de Palermo. We hope you'll visit again!

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Reviewed August 17, 2012

Stayed for 3 nights with friends. The villas were great - lots of room for 4 people and everything was very clean and up-to-date. The restaurant was excellent and served the best food that we had in Nicaragua. The beds were also the best we slept in, and there was plenty of hot water and strong AC which was a must in the heat and humidty. It was also nice to be on the hillside rather than downtown which can be crowded and noisy.

The wait staff at the restaurant was very good, however the front desk staff was a little stand-offish and one person even seemed put out when we had a request, even though the request wasn't out of the ordinary.

The shuttle into town was great, but don't count on getting picked up regardless of if you talk to the driver or the front desk. In one case, a restaurant owner called the hotel for us after he saw us waiting for 20 minutes. Another time, we waited 30 minutes then had to get a cab. On the 3rd day, we just took a cab.

  • Stayed: August 2012, traveled with friends
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Thank HB-KRizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillasdePalermo, Manager at Hotel & Resort Palermo, responded to this reviewResponded August 20, 2012

Thank you for visiting Villas de Palermo. We apologize for the miscommunication and delay on your shuttle pick-up from town. We will work with our hotel staff on coordinating the timing of pick-ups better for the future. We hope that you enjoyed your stay.

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Additional Information about Hotel & Resort Palermo

Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Phone Number:
Location: Nicaragua > Rivas Department > San Juan del Sur
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Spa Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#4 Green Hotel in San Juan del Sur
#8 On the Beach Hotel in San Juan del Sur
Price Range: $109 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel & Resort Palermo 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, poolside spa, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Villas are for rent by the day, week or month, as well as for sale as vacation homes. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. Locally sourced, vegetarian, vegan, healthy and Nicaraguan meal service available. ... more   less 
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Also Known As:
Villas De Palermo Hotel And Resort
Villas De Palermo Hotel San Juan Del Sur
Hotel & Resort Palermo Nicaragua/San Juan Del Sur

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