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“Good boards, poor service”

Good Times Surf Shop
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Attraction details
Owner description: Are you looking for a fun, authentic surf experience in San Juan del Sur? You will find here a small but complete and authentic surf shop with everything you need for surf in Nicaragua, including accurate and helpful advice and information! We have a great selection of surfboards for rent of all shapes and sizes, from a 5'7" shortboard to a 11'6" paddle board and literally everything in between. Surf lessons, surf tours, all types of accessories, rashguards, and great quality original clothing too from REEF, Quiksilver, O'Neill, and other brands at reasonable prices. Most of all, though, you will have memorable experiences.We currently do not pad our listing with fake reviews, so please stop in, or send me an email or even give us an old-fashioned phone call to to find out what it's all about.
Reviewed May 4, 2014

Booked an intermediate surf tour with Good Times. When we arrived they couldn't be bothered to greet us, tell us the itinerary, and the guys in the shop were more interested in playing on Facebook or their phones than in cleaning and waxing the boards. At the beach we had a good lesson with Miguel (after he borrowed a comb and wax to get the boards ready) but we were never told that we wouldn't be able to get a ride back from our 9:30 lesson until 4-5 pm that day. The boards they have for rent are very good, but their service is just terrible.

1  Thank Joshy_the_Hippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, Owner at Good Times Surf Shop, responded to this reviewResponded July 13, 2015

Thanks for your review. Sorry you received such poor attention. That whole facebook thing is kind of an epedemic here. Worse than Chiquengulla if you ask me. I really do appreciate your feedback. It helps us keep our standard of service high, or at least somewhere above "poor."

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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36 - 40 of 64 reviews

Reviewed November 11, 2013

These guys are honest, fair, reliable, and most of all, fun to hang around. We used good times for several trips to different surf breaks. Every time they were friendly, and got us where we wanted to go and back. The prices seemed very reasonable, and we even had input as to what breaks we wanted to go to the next day. I'll certainly use these guys on my next trip to SJDS!!

Thank steve w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

Trips are well organized. Guys are really chilled back with a sense of trade ownership. What really makes this a great bunch, is the fact that these guys have big hearts and value good times more than anything...
Totally recommend hitting one of the beaches with these dudes. Great experience. Good friends, good times! ;)

1  Thank filipensjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

Good Times definitely had a great selection of boards. It seemed like the local guys a few blocks down the street were more friendly and willing to give their two cents about conditions, best breaks, etc. We got a deal on overnight rentals here which was great, but they just didn't seem as interested in helping their customers.

1  Thank Meghan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

Thing with surf shops is that the clients they attract can sometimes be as important as the services they offer for making a great day out.

Good Times has selected some of the best local talent to run the shop, chill, friendly, rippers with zero attitude. these guys were great, and very attentive. I saw them on more than one occasion run down the beach to help a struggling swimmer who was not their client.

Because the guys offer such friendly high quality service they attract some of the better visitors in town too. So often the folks you end up surfing the day with become good friends.

Great selection of boards, and a wide array of services. Reliable transport to and from the beach and the guys select the best of the local beaches to go to each day based on client needs and weather conditions.

Gave them a lot of business while I was down there and wish I had found them sooner.

1  Thank 2GETLOST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, Owner at Good Times Surf Shop, responded to this reviewResponded July 13, 2015

Thanks. I really appreciate you taking the time to write a review. It's really important to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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