We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Terrible service and a rude and ignorant manageress” 1 of 5 bubbles
Review of Posada Puesto del Sol

Posada Puesto del Sol
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in San Juan del Sur
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Posada Puesto del Sol
Brit in Nicaragua
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Terrible service and a rude and ignorant manageress”
1 of 5 bubbles Reviewed January 6, 2011

We rang Posada Puesto shortly before New Years Eve, and Ricardo confirmed that they were rooms available, and made a reservation in his name. He spoke to my friend, who speaks a little Spanish, as he speaks no English. We then asked a native speaker who works with us to ring and confirm the booking two days later. This was confirmed, and we were assured that we had a room. Arriving in San Juan Del Sur on the Friday afternoon, we walked down to the hotel, only to find it in total disarray. There were lots of people waiting to check in, and no sign of any staff. When we finally spoke to someone, they told us there were no rooms available. However, the girl we spoke to recognised the name that the booking was in, and suggested we return later. A litany of excuses followed, ranging from how we'd been called to say the booking was cancelled; that someone else had called to cancel; and that we'd been told we had to pay a deposit. The manageress was rude and argumentative, as well as being unwilling to help us find any other accommodation. I can't comment on the rooms or anything else at the place, but the terrible service has ensured that I would not even consider staying there again. The only positive was the owner, who actually came and apologised to us, and said herself that the woman who rents the rooms for her is crazy!

  • Stayed December 2010, traveled with friends
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
Thank Reeze85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eveling C, Propietario at Posada Puesto del Sol, responded to this review, October 25, 2016
Google Translation
Una disculpa para usted.Mi negocio fue rentado por otra persona en ese tiempo de su reservacion.Si regresa a Nicaragua y viene a San Juan del Sur,no dude en visitarnos y le atenderemos como se lo.merece.Dios lo bendiga.Eveling
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

7 reviews from our community

Traveler rating
    5
    1
    0
    0
    1
See reviews for
2
Couples
0
1
Business
0
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Hotels you might also like...
Travelers also viewed these San Juan del Sur hotels
0.0 mi away
Pelican Eyes Resort & Spa
Pelican Eyes Resort & Spa
#4 of 24 in San Juan del Sur
4.0 of 5 bubbles 668 reviews
0.0 mi away
Playa Marsella Beach Front Hotel
Playa Marsella Beach Front Hotel
#4 of 4 in Playa Marsella
4.0 of 5 bubbles 132 reviews
0.0 mi away
Morgan's Rock Hacienda and Ecolodge
Show Prices
Show Prices
Show Prices
0.0 mi away
Parque Maritimo el Coco
Parque Maritimo el Coco
#1 of 1 in Playa El Coco
4.0 of 5 bubbles 119 reviews
0.0 mi away
Rancho Chilamate Off-Grid Guest Ranch
0.0 mi away
Villas de Palermo Hotel & Resort
Villas de Palermo Hotel & Resort
#10 of 24 in San Juan del Sur
4.5 of 5 bubbles 274 reviews
Show Prices
Show Prices
Show Prices

Been to Posada Puesto del Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Posada Puesto del Sol

Property: Posada Puesto del Sol
Address: Calle Iglesia, Iglesia, 1.5c0 | opposite Rebecca's, San Juan del Sur, Nicaragua
Location: Nicaragua > Rivas Department > San Juan del Sur
Hotel Style:
Ranked #31 of 52 B&Bs / Inns in San Juan del Sur
Number of rooms: 5
Also Known As:
Posada Puesto Del Sol Nicaragua/San Juan Del Sur

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing