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“outstanding holiday venue”

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InterContinental Xishuangbanna Resort
Ranked #3 of 320 Hotels in Jinghong
Certificate of Excellence
Sydney, Australia
Level 1 Contributor
3 reviews
“outstanding holiday venue”
Reviewed October 29, 2013

My wife and I are frequent travellers both in Asia and Europe. Xishuan Banna is a stunning place to visit but accommodation can be a problem.The Crowne Plaza resort deserves the five star rating by any criteria and we will return without a second thought.The staff are superbly trained and english speakers are easily accessible.The food is diverse and first class.
Dr and Mrs Ian Jagelman

Room Tip: rooms near pool and gym are convenient
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank IJ888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Jinghong, China
2 reviews
Reviewed October 27, 2013

This place is a must visit during your trip to Jing Hong! It is like walking into another world. It has a distinct Thai/South East Asian feel, an amazing lobby & beautiful landscaped gardens - which the hotel seems very welcoming to explore & take photos of! They even have peacocks wandering around. The pools are amazing and comfy lounges - great for warm afternoons & a good book! There is a shuttle bus into the city - it is not in the main part of the town. You can hire bikes and explore a number of nearby Dai villages (also some great mountain bike tracks near by if you want more adventure). The hotel has 4 restaurants -we have eaten at 3 of them & enjoyed them all. Our kids liked the kids club - has a ball pit & the staff were happy to watch our kids whilst my husband & I had dinner - bonus! Definitely the best hotel in Jing Hong, nothing else comes close - we will be regulars!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Su H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBchina, General Manager at InterContinental Xishuangbanna Resort, responded to this review, October 27, 2013
Dear Su H
Thank you very much for your kind comments. I will pass this on to our staff who work very hard to please all guests.
I am really pleased you enjoyed our lovely resort and look forward to elcoming you back in the future.
Kind Regards
Jim Burton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jinghong, China
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 27, 2013

This hotel has exceeded all of my expectations in so many wonderful ways. Its hard to believe such an amazing piece of luxury can be found right here in Xishuangbanna! Everything about the hotel is magnificent - from the rooms and amenities down to the menus and service - simply THE BEST hotel in the region!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kao_Paigu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBchina, General Manager at InterContinental Xishuangbanna Resort, responded to this review, October 27, 2013
Dear Kao-Paigu
Thanks very much for your kind review of our Resort. We are very pleased to be the first full International Resort in Jing Hong, Xishuangbanna and we continue to work towards ensuring every guest has a great stay.
I will pass your comments on to our hard working staff.
Kind Regards
Jim Burton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 25, 2013

Stayed at this hotel for only one night on route to somewhere else courtesy of my generous brother. This is the second best hotel I've stayed at in my life and would like to have stayed longer. Almost new and not yet on the map (the actual map not the anecdotal one) it has a fantastic open air entrance and reception, beautiful tropical gardens and the rooms were immaculate and well appointed. staff were friendly and helpful and I found the Thai food we tried very nice, better than the last I tried in Cologne which made me avoid Thai food for 10 years! Lovely ladies danced around and played music whilst we ate. All in all a very enjoyable stay with no complaints whatsoever. Did I mention the lovely ladies who dance while you eat!

  • Stayed October 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Fraser27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBchina, General Manager at InterContinental Xishuangbanna Resort, responded to this review, October 26, 2013
Thanks very much for your kind review. It is great for our staff to hear your comments. Also thanks for your brother for booking the room.
Yes we do have a team of Daizu ladies who perform lovely local and Thai style dances each evening in our Thai, Dai BBQ and Chinese Restaurants as well as our newly opened S Bar.
Our hotel is designed based on an ancient Dai Palace and we try to emphasis this culture throughout the Resort.
We hope you can return for a longer stay next time
Kind Regards
Jim Burton
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Dubai
Level 4 Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 23, 2013 via mobile

I find it strange this is only a Crowne Plaza and the lower standards of this chain lowers this hotel. Was there for a conference and stayed on for the weekend. Great property but they do have problems which are I suspect due to their new status. Food in main restaurant disappointing, egg chefs were not aware of what scrambled eggs were. In S bar the acts are interesting and not to everyone's taste I enjoyed them but I am fairly broad minded but on 3 visits despite apologies compensatory fruit etc they failed to make a decent Martini. Also whilst I am fit others it is a very long walk from entrance and bars and restaurants to block 5, if you are not fit make sure you are in block 1. These are minor issues staff very friendly and it is potentially a great resort, maybe needs upgrading to an intercon branding deserves it!

Stayed October 2013, traveled solo
Helpful?
Thank HoggyDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chinakiwi, General Manager at InterContinental Xishuangbanna Resort, responded to this review, October 23, 2013
Dear Hoggy Dubai
Thanks very much for staying with us and for taking the time to write a review of our Resort. Our hotel is one of a growing number of Crowne Plaza Resorts in China and we hope in the future you can visit more of these.
I do appreciate your comments on our Egg station and the bar staffs cocktail making skills. We are constantly improving our training programs and these comments are most useful.
Our hotels S Bar does aim to provide interesting and fun entainment and I am glad you enjoyed this.
Once again thanks for giving us such constructive feedback . It is greatly appreciated.
Kind Regards
Jim Burton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 7, 2013

We stayed at the Crowne Plaza Xishuangbanna 2 nights in August 2013 and agreed that our stay was definitely too short to discover all the treasures of this beautiful tropical region.

The resort is brand new (opened in April 2013) and you can see it everywhere from the impressing lobby with bell tower to the magnificent tropical garden. We booked a superior suite with garden view and big balcony which was absolutely amazing: very nice and comfortable living room with tasteful Dai Palace inspired wooden furniture, huge round bathtub in the middle of the bathroom and an extremely comfortable bed.

The service staff was very friendly and smiling, and accomodated all of our wishes. We were particularly impressed by Damian (Shan Dan), assistant manager of the Thai restaurant. He gave us very useful tips for our excursions in Xishuangbanna. In the evening, there are also beautiful dancing performances by a group of Dai girls.

We tried the food in the Western, the Chinese and the Thai restaurant: all was delicious, although sometimes lacking a little bit of seasoning. The breakfast buffet is up to highest standards we experienced in China and satisfies all tastes.

Finally the swimming pool (inside and outside) is an excellent place to relax and try to forget that you will only stay there for some days... We asked for the Spa, imagining that in such a great resort it would be magnificent, but were told that it had not opened yet. We were a little bit disappointed, but this gave us one more reason to return!

Room Tip: Take a superior suite with garden view and enjoy sunset on your huge balcony.
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank RRRG2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chinakiwi, General Manager at InterContinental Xishuangbanna Resort, responded to this review, September 10, 2013
Thank you very much for your comments on our Resort including kind praise of our staff. we will pass on your message and ensure he is rewarded. We are starting massage service from October and if you manage to return I recommend an outdoor massage in our Pagoda over looking the Tropical Pool. Thanks for recommending our hotel, we really appreciate it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level 6 Contributor
120 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed August 15, 2013

We stayed there 3 nights and regretted that we did not have the time to prolong our stay. The hotel opened in April 2013, so everything is new and of high quality. The rooms are spacious, with very nice bath room, large balcony and good air condition etc. What makes it especially nice is the high level of service throughout of the whole resort. All staff we met has been nice, service minded and polite in a natural manner, which is rare to experience in China.
The price is reasonable for such a nice hotel. The breakfast is great with freshly made foods of many varieties, so after 3 days we still have not tried all the foods. Dinner was very good, but a bit expensive. The outside pool is constructed nicely within the nice tropic garden.
The resort is not within city center, but we have a car with a private driver so it was not an issue.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank globaltrotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chinakiwi, General Manager at InterContinental Xishuangbanna Resort, responded to this review, September 10, 2013
Thanks very much for staying with us. We are very pleased to here you enjoyed our hotel. It was also nice you listed all the things you liked.
Our shuttle to town runs all day and is well liked by guests who do not have transportion.
We will pass your message on to the staff who love to hear from guests.
If you are able we would love to have you return to enjoy our Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Xishuangbanna Resort

Property: InterContinental Xishuangbanna Resort
Address: Mannongfeng District 2nd Phase Tourism A, Jinghong 666100, China (Formerly Crowne Plaza Resort Xishuangbanna)
Phone Number:
Location: China > Yunnan > Jinghong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 320 Hotels in Jinghong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Xishuangbanna Resort 4.5*
Number of rooms: 520
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