No water for 1 night, electricity was off and no internet (because disturbances in the region). All things we could handle and expected. When we came back into our rooms after a nice day walking through town all our luggage was gone. When we went down they thought we checked out and were helping us (by putting the clothes of my wife and me in the same backpacks, dirty and clean clothes together and throwing away her lenses-liquid, which is not easy to get in those areas). In general not a nice situation when you're travelling and vulnerable.
When we complained about it, they didn't understand and started laughing (I guess it's their way of dealing with annoyed guests). They put us on the phone with someone (a manager?) who spoke English who told us the service is very bad and we could go to another hotel.
But which hotel....I guess you have to do with one of those when you get into Xiahe.More