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“Two night stay at Kagga kamma Game Reserve” 4 of 5 bubbles
Review of Kagga Kamma Nature Reserve

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Kagga Kamma Nature Reserve
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
1 review
“Two night stay at Kagga kamma Game Reserve”
4 of 5 bubbles Reviewed January 18, 2012

Traveled via Citrusdal and the beautiful Middelberg Pass. Gravel roads are part of our heritage and we will have lost something when they are all replaced by ugly tar! Service was good and Cave 7 was cleaned every day. Some one complained about the time to fill a bath. The bath rooms (at the caves anyway) do need upgrading. Replace the baths with a good shower and tick that complaint. The air conditioner was noisey. Thank goodness it was turned off during the night. If you don't like the heat of summer, and it gets very hot here, rather visit in between autumn to spring. Food was excellent! All of the staff were very pleasant and eager to deliver good service. The waitresses Claudine and Lize spring to mind, but all were great! The setting is absolutely magical. A lot of thought must have gone into making the buildings blend into the landscape. Well done! The rock formations out of this world! We were lucky to have a thunder storm that created wonderful lighting effects at sunset. The game drive was excellent! As well as seeing animals the veld was very interesting, as were the views of the Kouebokkeveld and Cederberg mountains. Our guide, Wessel was excellent and patiently gave us explanations to our questions. His interpretation and knowledge was much appreciated. All in all, costly, but a great experience.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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318 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Paarl, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed January 18, 2012

We recently took our grandchild to Kagga Kamma for a 2 day getaway. First mistake was to take to heart the introduction of "a good gravel road" and attempt it in a saloon car, the road is not good at all and the gravel bit took 1 hour to complete.
The air condition units were very poor and acted more as fans which made life rather uncomfortable.
The activities are somewhat limited to short and uninspiring gamedrives, a pool to relieve the heat and a pub.
At the price we really expected more.

The 1 thing which stood out was the service we got from the manager gentleman.

  • Stayed January 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Christopher3640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 5, 2012

Get there by 4x4 and the journey wont be considered a bit of a nightmare. If you decide to stop over in Cape Town and want to escape the city Kagga Kamma presents a remote, desolate space to reflect. Dark Karoo skies and twinkly stars will force you to realise that there is much more to life than daily routine. There are numerous hiking trails a must. Try and find some ancient bushmen art - a bit of a struggle and just take in all the surrounds has to offer. You you not a bush person this maybe a bit of a shock to the system as you will be rationed with electricity as they have lights out after 11 and the showers aren't the greatest. But if peace and quiet is what you want then Kagga Kamma deserve a definite consideratio. The pool pretty cold and the karoo get cold at night depending on the time of the year.

  • Stayed November 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Elton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed December 15, 2011

Getting to Kagga Kamma was surprisingly difficult. The first section of our journey, which began in Cape Town, was on an immaculately maintained tarred surface. We passed through some fairly pretty areas, though by South African standards, nothing remarkable. Much of the area between Cape Town and Kagga Kamma is under commercial cultivation. The final portion of the trip featured a number of small, local gravel roads. The quality of these roads varied tremendously. Towards the end of our journey, we wondered whether we would ever arrive. When we arrived, we were disappointed with the welcome we received. It felt like we were checking into a caravan park, rather than a 4 star luxury lodge. Having said that, we were very impressed with the beauty of the lodge's surroundings. On the other hand, we were very disappointed indeed by the poor quality of the accommodation. Our 'cave' was, by South African standards, very small and poorly decorated. After checking in we discovered that we would be sharing our room with some of the local rodents. My business partner assured me that these are very tiny and cute and more interested in consuming our chocolate supplies than crawling into my bed. Nonetheless, I wish I had been forewarned by the lodge's management. Our bath took forever to fill. The complimentary shower/bath supplies were fantastic! The evening of our stay was very chilly and there was no heating in the room. Our dinner was very simple and pleasant enough, without being memorable.

The biggest problem with Kagga Kamma is that that the facilities on offer simply do not come anywhere near justifying the prices being levied. The lodge reminded me of the many, many family oriented holiday spots which are dotted around the Eastern half of South Africa, except these people are charging 300% more for their rooms. We were fortunate indeed to be paying the reduced Winter rates. No doubt, by European standards, this establishment offers fairly good value. The difficulty is, when traveling in a country like South Africa, which offers as much as it does, for as little a it does, it is wise to apply considerably higher standards when choosing where to stay.

  • Stayed August 2011, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durbanville
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 15, 2011

A pleasant stay in the Caves - water to run a bath takes about 40 minutes for 4 inches of water and then cold in the morning owing to the electricity black-out after 11pm. Was expecting a luxurious 'cave' but it's really not much better than one of those out in the veld. Long way to travel for huge disappointment. We could not run a bath while the cave alongside us was busy with the water. Certainly won't recommend it. ;-( Boarding school food and slow service. Place can do with a make-over as it seems not to have changed in years. So glad we paid winter rates otherwise we would have been seriously irritated.

  • Stayed August 2011, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Cascade760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
210Rider, Owner at Kagga Kamma Nature Reserve, responded to this review, August 16, 2011
Dear Guest
I am absolutely horrified to read your review. Why did you not tell us that you were unhappy with the ‘cave’ room? We could have moved you to one of the recently refurbished hut rooms that I am convinced would have made you happy. It would be great if you still tell us which room you stayed in so we can at least make 100% sure that we find out what the problem with the slow running water is so the next guest will not experience the same problem.
From your review I also gather that you did not complain about the food or service either (we received no complaints about the food in August yet) and would have loved to get your honest answer when we asked you during your meal whether you were happy with everything…
We have already drawn up plans for the refurbishment of our ‘cave’ rooms and hope to start work on these rooms soon to get them to the same high standard as the hut rooms. The fact that our diesel generators is switched off every night for about 7 hours means that we also have “Earth Hour” every night until such time that we can get a totally environmentally friendly way of keeping the lights on right through the night.
I challenge you to still make contact with us to see if we can make you happy even after you have left the reserve.

Kind regards
Hein de Waal
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 22, 2011

Pack somewarm clothes as it is chilly in the evenings and very warm and cosy inside. The Cave Rooms are a true experience. STar Gazing a must as the evening skies are beautiful. The sunset on the top deck is amazing if you miss the sunset drive. QUad Bikes out to see teh game and the rock paintings is something special so pack some closed shoes and long pants as its a fun experience.

Room Tip: Cave rooms are something very different and a must to experience and the views are spectacular
See more room tips
  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AdmasonG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed June 26, 2011

Before you pay for a 4 star venue...There are things you need to know: a) Food tastes like school dinners b) All decor is out of the 1990's and are worn out c) Lucky if you see any animals except the local dassies. The scenery is breath taking but you need to cover a long stretch of gravel road to get there, and best take a 4x4 during wet/rainy seasons. If the lodge charged according to a 2 star rating,they might see me again, but for over R1000pppn,...I will be silly to fall for it again.There are much better alternatives less than 2 hours away.

  • Stayed June 2011
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Ilkevz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
210Rider, Owner at Kagga Kamma Nature Reserve, responded to this review, August 16, 2011
Dear Guest
It really is very disappointing to see a horrific review like this and know that the guest never told us about their unhappiness during their stay at the lodge. During the weekend that you stayed at the lodge we got many compliments about the food. You unfortunately choose to not give us a meaningful answer when we asked you if you were happy with the meal but if you told us we could have done something about the specific dish or could have offered you something else.
If you also told us that you are unhappy with the ‘cave’ room that you stayed in we could have moved you to one of the refurbished hut rooms. I am also not sure what you are referring to as ‘worn out’ and would love to hear from you about this as all the linen is replaced regularly and is certainly not from the 90’s. The ‘cave’ rooms are scheduled to be refurbished soon too and we are looking very much forward to doing that!
Kagga Kamma is a huge and arid reserve and even though we have about 500 head of larger game they can very easily graze in areas that are not accessible by vehicle. This is nature at its best and we would hate keeping animals in small camps so you can be guaranteed of seeing them. To see what untouched nature looks like you have to travel a bit further from Cape Town – fly in options are also available.
I challenge you to still make contact with us to see if we can make you happy even after you have left the reserve.

Kind regards
Hein de Waal
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kagga Kamma Nature Reserve

Property: Kagga Kamma Nature Reserve
Address: Off R303 | Southern Cederberg Mountains, Kagga Kamma Private Game Reserve 6836, South Africa
Location: South Africa > Western Cape > Kagga Kamma Private Game Reserve
Amenities:
Bar / Lounge Free Parking Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Kagga Kamma Private Game Reserve
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kagga Kamma Nature Reserve 4*
Number of rooms: 15
Official Description (provided by the hotel):
Kagga Kamma is an absolute treat for travellers seeking a unique and inspiring experience. On your visit you will see a part of Africa that is unlike any other. The Cederberg Mountain’s otherworldly rock formations, a crisp sky stretching endlessly overhead and beautiful rock art from an ancient culture, is the backdrop to a wonderful adventure. Kagga Kamma’s accommodation options are as unique as the landscape it is set in. The Bushman Lodge offers spacious en-suite thatched rondavels/huts. The famous 'cave suites' built against the sandstone rock formations will take you back to a prehistoric time without taking away any modern-day luxuries. Kagga Kamma also offers a one of a kind Outcrop open-air “room” where guests can sleep under the stars in sheer luxury - definitely a not-to-be-missed experience.Speaking of the stars...Take a tour into the milky way when you visit our mini-observatory. It promises to be an inspirational experience when you view the Karoo night skies through our 10-inch telescope. While the sun is out you can opt for a journey back in time with our popular rock art tours. Our expert ranger will interpret the 6000 year old Bushmen paintings and living sites scattered all across the nature reserve.Other activities to be enjoyed at Kagga Kamma include relaxing nature drives with our knowledgeable guides, hiking trails, quad bike safaris, mountain bike trails, a 4x4 route and our Kagga Kamma Relax Spa. Even eating out at Kagga Kamma will be a matchless experience when you visit the restaurant for breakfast and lunch, and an outdoor lapa surrounded by beautiful rock formations for dinner under the starlit night skies in summer time. There is also a pub and lounge area with Wi-Fi internet, as well as satellite television for watching sports events. GPS co-ordinates:Latitude: S 32 44 45Longitude: E 19 33 46 ... more   less 
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Also Known As:
Kagga Kamma Private Game Reserve Hotel Kagga Kamma Private Game Reserve

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