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“2 star not 4!”

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Kagga Kamma Nature Reserve
Certificate of Excellence
Reviewed June 26, 2011

Before you pay for a 4 star venue...There are things you need to know: a) Food tastes like school dinners b) All decor is out of the 1990's and are worn out c) Lucky if you see any animals except the local dassies. The scenery is breath taking but you need to cover a long stretch of gravel road to get there, and best take a 4x4 during wet/rainy seasons. If the lodge charged according to a 2 star rating,they might see me again, but for over R1000pppn,...I will be silly to fall for it again.There are much better alternatives less than 2 hours away.

  • Stayed: June 2011
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5  Thank Ilkevz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
210Rider, Owner at Kagga Kamma Nature Reserve, responded to this reviewResponded August 16, 2011

Dear Guest
It really is very disappointing to see a horrific review like this and know that the guest never told us about their unhappiness during their stay at the lodge. During the weekend that you stayed at the lodge we got many compliments about the food. You unfortunately choose to not give us a meaningful answer when we asked you if you were happy with the meal but if you told us we could have done something about the specific dish or could have offered you something else.
If you also told us that you are unhappy with the ‘cave’ room that you stayed in we could have moved you to one of the refurbished hut rooms. I am also not sure what you are referring to as ‘worn out’ and would love to hear from you about this as all the linen is replaced regularly and is certainly not from the 90’s. The ‘cave’ rooms are scheduled to be refurbished soon too and we are looking very much forward to doing that!
Kagga Kamma is a huge and arid reserve and even though we have about 500 head of larger game they can very easily graze in areas that are not accessible by vehicle. This is nature at its best and we would hate keeping animals in small camps so you can be guaranteed of seeing them. To see what untouched nature looks like you have to travel a bit further from Cape Town – fly in options are also available.
I challenge you to still make contact with us to see if we can make you happy even after you have left the reserve.

Kind regards
Hein de Waal
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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335 - 341 of 397 reviews

Reviewed April 19, 2011

We just had a wonderfull time at Kagga Kamma not only because of the unique location, the cave room design but also for some of the nicest staff we met during a stay in a hotel (and we travel a lot). It started with a champagne cocktail, followed by helpfull staff considering we had a small baby and we were given a great room with such a nice view, finally diner was served below the stars around a boma (fire). From the reservation lady to the reception staff, restaurant waiters and barman, the manager an everybody was so nice. We can only recommend that you go to Kagga Kamma lodge if you are in the Cederberg area.

  • Stayed: April 2011, traveled with family
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1  Thank Axeletsharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2011

Overall, we enjoyed the stay at KK. There really is a sense of isolation which is rather special - the only thing is, it also presents a challenge for this kind of facility, one which the management have not been entirely able to meet!

The drive from Cape Town passes through some very beautiful countryside. The last section on the dirt track was OK in our little hired Nissan, though a few more signs along the way would have helped to reassure us that we were on the right track.

We found the rangers knowledgable and helpful - enjoyed seeing the wall paintings and the astrology. The pool was fine for a quick splash. Its certainly true that in such an area, the density of animals is not great, but you appreciate them when you see them and if you keep your eyes open, you can see some great birds, geckos, insects etc too. I did a wonderful early morning hike down to a local gorge - beautiful light, real isolation.

Only downside was that staff seem a bit demotivated and the food was very "school dinner" style. Pity that there was not a bit more of an effort to do something for Christmas Day.

  • Stayed: December 2010, traveled with family
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1  Thank Gregory9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2011

Spent 5 nights here in the chalets and it was so peaceful, couple of drives - where we saw Zebra, Eland, spring boks, did a walk a day - several trails, lovely pool, beautiful rock formations. Ate outside by the fire twice in the evening - food was great . We cooked ourselves in the chalet the other days.
Chalets are spacious, but maybe could do with a tidy up (ie. better shower, kitchen cupboards, linen) (as in other reviews) - but we were fine with them.

Staff were fantastic especially Marissa at reception and the evening staff. The drive up there is through wonderful scenery and c. 40km off main road (35km + 4km once inside the reserve). Then the peace and quiet begins - wonderful relaxing break for myself and my parents.

There is a small spa on site as well.

  • Stayed: November 2010, traveled with family
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Thank SNCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2011

Before our departure, I popped in here to read some reviews. The most recent one was of course super negative and I was really worried that driving all the way down from Gauteng (more than 1 000kms) might all be for nothing!

I am happy to report that it was worth every minute!! We stayed in the time-share chalets and was lucky enough to get a unit right at the end, with a great view. With it being out of season, we really felt extra secluded. About the time share units: yes they are dated and in dire need of a total revamp (modernization), but if you overlook the superficial appearances, everything was in complete working order, the place is spacious and we were very comfortable. They even supplied us with an huge basket of free wood for the fireplace and a gas heater (also free of charge). We were in one of the big 3 bedroom units with 2 bathrooms but because we were 4 people we didn’t get in each other’s way. Beds were uncomfortable. The stoep does lack a cover but perhaps the time of year meant that it was never really open to the blazing sun, the house itself always cast a big enough shadow. The hot water was super boiling hot. Fireplace didn’t smoke more than any other fireplace and was set up in such a way that you could have an indoor, out of the wind braai! Which we indulged in a few times.

As for the “four pages of rules” - one was just the inventory, one was a list of what things cost if you break it, one was probably what you would call rules and regulations and the last was about the dishes (house cleaning does not include your dishes, you have to pay extra). This was totally standard for any self-catering spots I’ve been to in SA.

I would def recommend that you take your own 4x4 vehicle. The freedom to drive around in your own time and leisure is a plus. There really are many many bushmen paintings, and only some of the spots are actually marked with signs. There are so many others that you can “discover” for yourself! Of course no touching allowed and we also took care not to damage the fynbos. What a privilege to see these bushmen paintings all over, without fences spanned around them! I hope all guests will have respect and that it will remain fence-free.

I don’t imagine being there in the height of summer is that much fun, I’m sure it becomes unbearably hot which means spending less times outdoors, and that’s what we loved the most - going on walks, amongst amazing rock formations, finding tracks of jackal in the sand, discovering minute succulents in flower, rushing out at dawn to capture some amazing pictures. The pool looked inviting but was of course too cold for this time of year. We had a super chilly wind blowing most of the time but we just ignored it, the sky was such a super crisp clean clear blue it was impossible to just sit inside.

We saw a lot of game (animals). Gemsbok (oryx), Eland, bontebok, white tailed Gnu (swartwildebeest), hares, tortoise, duiker, zebra, springbuck, rooi hartebeest, colourful lizards, dassies and numerous birdlife. The large game is generally very shy except for the bontebok. We swept the sand at night around our house to see the new tracks in the morning. This place is teeming with life, but dont expect to see it around midday. Late afternoon drives will be the most rewarding.

We took with so much reading material and hardly touched it. We were always busy exploring and missioning around and looking to discover plants or animals.

I cant comment on the rooms or rondavels, or eating at the restaurant. the location is super remote so providing fresh produce must be a challenge. We enjoyed the bar, and we had some nice sunset drinks on the hill behind the bar (nice stairs leading to the top). the staff were mostly friendly and professional. Free wi-fi in the lounge was a bonus. Booked some star-gazing (on the hill behind the lounge) and saw jupiter and two of its moons.

I would not recommend this place to people that are not true nature lovers - if you like walking and exploring on foot, or self-drive 4x4, this is for you. the scenery was spectacular, the rock formations quite something and of course more fun if you get up close and personal. It is not your typical african bush experience considering that its in the koue bokkeveld and not limpopo. But what makes it so much better than lets say the kruger park is complete freedom - you are not limited to your house/camp/vehicle and if you dont like guided tours you can explore on your own.

Beauty treatments were reasonably priced, so was the star-gazing. Quad bikes felt too expensive. No idea about restaurant.

  • Stayed: September 2010, traveled with friends
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3  Thank Jeanine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2011

Way way overpriced. Beautiful setting, but stingy managers. For a game drive we were not able to have a gin and tonic. Food terrible and also of cheap quality. Service swak - very very slow. All round a bit clueless, which is fine if you bill yourself as and charge at 2 or 3 star rates, but not if you are claiming and charging for luxury. Definitely not suitable for kids.

  • Stayed: December 2010, traveled with family
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4  Thank holidayharry3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2010

A peaceful place where mankind was born still feels like a kind and beautiful motherland. the huts are top, the staff is excellent and provides interesting tours. the presents of all kinds of animals and the rich history of the San make a stay at Kagga Kamma a joy for ever.

  • Stayed: November 2010, traveled with friends
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Thank marlies37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Kagga Kamma Nature Reserve

Address: Off R303 | Southern Cederberg Mountains, Kagga Kamma Private Game Reserve 6836, South Africa
Location: South Africa > Western Cape > Kagga Kamma Private Game Reserve
Amenities:
Bar / Lounge Free Parking Restaurant Spa Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Kagga Kamma Private Game Reserve
Price Range: $233 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kagga Kamma Nature Reserve 4*
Number of rooms: 15
Official Description (provided by the hotel):
Kagga Kamma is an absolute treat for travellers seeking a unique and inspiring experience. On your visit you will see a part of Africa that is unlike any other. The Cederberg Mountain’s otherworldly rock formations, a crisp sky stretching endlessly overhead and beautiful rock art from an ancient culture, is the backdrop to a wonderful adventure. Kagga Kamma’s accommodation options are as unique as the landscape it is set in. The Bushman Lodge offers spacious en-suite thatched rondavels/huts. The famous 'cave suites' built against the sandstone rock formations will take you back to a prehistoric time without taking away any modern-day luxuries. Kagga Kamma also offers a one of a kind Outcrop open-air “room” where guests can sleep under the stars in sheer luxury - definitely a not-to-be-missed experience.Speaking of the stars...Take a tour into the milky way when you visit our mini-observatory. It promises to be an inspirational experience when you view the Karoo night skies through our 10-inch telescope. While the sun is out you can opt for a journey back in time with our popular rock art tours. Our expert ranger will interpret the 6000 year old Bushmen paintings and living sites scattered all across the nature reserve.Other activities to be enjoyed at Kagga Kamma include relaxing nature drives with our knowledgeable guides, hiking trails, quad bike safaris, mountain bike trails, a 4x4 route and our Kagga Kamma Relax Spa. Even eating out at Kagga Kamma will be a matchless experience when you visit the restaurant for breakfast and lunch, and an outdoor lapa surrounded by beautiful rock formations for dinner under the starlit night skies in summer time. There is also a pub and lounge area with Wi-Fi internet, as well as satellite television for watching sports events. GPS co-ordinates:Latitude: S 32 44 45Longitude: E 19 33 46 ... more   less 
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Also Known As:
Kagga Kamma Private Game Reserve Hotel Kagga Kamma Private Game Reserve

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