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“Very Nice Hotel & Location”

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Comfort Suites Hummelstown-Hershey
Ranked #3 of 4 Hotels in Hummelstown
Certificate of Excellence
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very Nice Hotel & Location”
Reviewed December 19, 2012

My family spend a weekend at this hotel to visit Hershey Park at Christmas time. The hotel was extremely clean and the room very spacious. It is convenient to have a decent sized living area with two children. We had a top floor room and it was very quiet. We were able to get a good night's sleep and the breakfast was great to have in the morning.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nuggetsmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, January 12, 2013
Thank you for giving such a nice review. My team and I thank you for taking your time to give us feed back. We are happy to hear that you enjoyed your stay at out Hotel. Our rooms are designed to be comfortable and suit the needs of all travelers. Your feedback serve as a great booster for our team. I and my team appreciate your business and hope to see you soon.

Thank you.

Umesh Vaidya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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    37
    14
    13
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Franklin, Massachusetts
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 20, 2012

Staying about 48 Nights of the years on Business travel at all sorts of Choice Hotels, Marriott hotels, and Priority Club Hotels all over the U.S..

This Hotel stands out. It looks like new. The staff is friendly and responsive. I asked for a new or cleaned shower curtain and it was replaced immediately.

The room was clean, the living and desk space was large, the bed huge and most important comfortable, the bath clean tile and marble, TV Big enough. No complaints here and that unfortunately does not happen often enough.

Keep up the good work folks.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jay36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, January 12, 2013
Thank you for taking time to give us feed back. We are happy to hear that you enjoyed your stay at out Hotel. Our rooms are designed with keeping in mind needs of a business traveler and family. Your feedback serve as a great booster for our team. I and my team appreciate your business and hope to see you soon.

Thank you.

Umesh Vaidya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MORENO VALLEY
Level 6 Contributor
598 reviews
286 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed October 17, 2012

This is one of the best comfort suites I've ever stated, and I stayed in a lot. Very large room, big living/ sitting area with couch AND overstuffed chair. All the amenities; flatscreen, large mini fridge, micro. Large windows, something I love. Good wifi. 7 miles from the Capitol Building and the river parks. About about the same distance to Hershey attractions.

Room Tip: Top floor facing the parking lot.
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drdroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, October 22, 2012
Thank you for taking time to give us feed back. We are happy to hear that you enjoyed your stay at out Hotel. Your feedback serve as a great booster for our team. I and my team appreciate your business and hope to see you soon.

Thank you.

Umesh Vaidya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Level 6 Contributor
256 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed September 30, 2012 via mobile

This was our second stay at this comfort suites. We requested a king room on the top floor and were delighted to receive our request. The room was bigger than our last room, I think because of the way it was laid out. We had a very comfortable king bed, with huge sitting area, good size tv and completely separate bathroom. Overall the room was clean, but the bathroom could use some deep cleaning. Mold in the caulk. A couple paint chips were missing in the walls in the living room as well. The pool was a great asset. A little small and a tad cold for my taste, but there were plenty of people in it. We didn't use the fitness room, but it was in good order. I was actually impressed with the quality of computers in their business area which is located in the lobby, quite nice. Breakfast was pretty good. They should add a waffle maker since there was only one. As well, the girl restocking should realize people have a limited amount of time, so anticipate when things are going to be out. She moved a little too slow. There's a sundries store well stocked in the lobby and well lit parking. The only drawback is that you may get a room next to the road and railroad tracks. It's loud. Maybe the management needs to assess the noise levels and do some sound proofing. We would definitely recommend and stay at this hotel again. Safe area.

Stayed September 2012, traveled with family
Helpful?
Thank Groovina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, October 22, 2012
Thank you for taking time to write a review for our Hotel. I'm glad that you enjoyed your stay at our Hotel. Your feedback is very valuable to us. It helps us highlight the service drawbacks and help us improve. My team and I sincerely appreciate your feedback.

Thank you.

Umesh Vaidya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kechi, Kansas
Level 6 Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 29, 2012

I can't get overly excited but there is nothing wrong with this property. It was close enough to Hershey without being in the middle of the madness.It met our expectations for a Choice Hotel. I would definately stay there again and recommend it to a friend.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, October 22, 2012
Thank you for taking your time to write a review about our Hotel. My team and I appreciate your feedback. I'm glad to hear that you enjoyed your stay at our Hotel. We hope to see you when you visit Hershey again.

Thank you.

Umesh Vaidya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 23, 2012

We were given a handicapped accessible room even though we did not require one. The room was HUGE! Although it was laid out rather aquardly. The tv was on a piece of furniture that held the mini fridge and wasn't really easy to watch from the seating area or the beds. It did swivel, but it still did not provide the best view.
The shower head in the tub was basically broken. It is a removable/adjustable shower massage. The head would not stay in an up position, so you had to bathe while holding the shower head in one hand. Because it was a handicapped room, the tub had a seat and tons of grab bars that made it a bit of a tight squeeze.
Even though this is supposed to be a 100% no smoking hotel, about 1 am our entire room filled with the stench of cigarette smoke. It was unbearably strong. It even managed to fill the bathroom area! I was literally choking and my eyes were watering it was that strong. We complained to the front desk and they basically said there was nothing they could do!
The breakfast was nice, although the one guy re-stocking food was overwhelmed. I'd hate to see what it's like on a weekend when the hotel is packed! One word of advice. If you want a good selection, be sure to get their early! Once the waffle batter is gone, they don't restock it if it's getting near the end of breakfast. (we were there at 9)
Overall it was a nice place. We took our son to Hershey and needed somewhere to stay overnight. I'd stay there again. Hopefully the shower head wouldn't slide down the pole and rinse only my toes in a different room. ha!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Purrsian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, October 22, 2012
Thank you for taking your time to write review about our Hotel. My team and I sincerely appreciate the feedback. Your feedback is very valuable to us. I'm glad that you enjoyed your stay at our Hotel. At the same time I apologize for our shortcomings. With your feedback we were able to rectify the issues. Our team strives to perform better and provide our guests with best possible clean and comfortable rooms. We hope to see you again when you visit Hershey again.

Thank you.

Umesh Vaidya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lusby, Maryland, United States
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 9, 2012

This hotel exceeded my expectations! Our room was clean, the hotel staff was friendly and helpful and the hot breakfast was a plus. Close to the attractions yet far enough away, to be a quiet area. Will stay here again!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh V, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review, September 14, 2012
Thank you for taking time to fill out online survey for our Hotel. My team and I appreciate your feedback. At Comfort Suites Hershey-Hummelstown we strive to provide best possible service and offer cleanest possible facilities to our guests. Your comments works as great moral booster for our team. We will look forward to see you again at our Hotel in near future.

Thank you.

Umesh Vaidya
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hummelstown-Hershey

Property: Comfort Suites Hummelstown-Hershey
Address: 320 Milroy Rd, Hummelstown, PA 17036-8627
Phone Number:
Location: United States > Pennsylvania > Hummelstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Hummelstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Hummelstown-Hershey 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Hershey's "suitest" hotel! ... more   less 
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Also Known As:
Comfort Hotel Hummelstown

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