We stay in this hotel when we visit relatives in the Horsham area. We particularly like to stay in a nonsmoking, one bedroom unit on the back side which overlooks a pond. The view is peaceful and lovely with the ducks and geese who frequent the pond. We make our reservations months in advance with the special request for a nonsmoking room with a view, and usually stay here over the weekend when there are fewer business clients. On our last trip, they were unable to honor our requests and had only smoking rooms even though the parking lot was practically empty. I noticed that the maintenance and upkeep of the facility has declined somewhat over the past few years. The desk clerk who checked us in was obviously new to his position and knew very little concerning the location or features of the different rooms; he didn't know there was a pond behind the facility. Each room has a recliner, but we have never stayed in a room that had one that would stay opened and locked in the reclining position; so beware if you tend to drop off in the recliner. .
We will probably stay there again, but they have lost some of the love we had for there establishment by this one bad experience.More
- Free Wifi
- Free Parking