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“Not worth the price!”

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Courtyard Pittsburgh West Homestead/Waterfront
Ranked #2 of 2 Hotels in Homestead
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not worth the price!”
Reviewed October 19, 2012

This is an expensive hotel. I am currently staying here due to a family emergency. I have been here for a week. For this price, no breakfast included??? What? And housekeeping fails to replenish my coffee and do anything more than the bare minimum - fluff pillows, turn down the bed, add towels. Right now for the second time this week, my room is dirty and I did not get coffee for tomorrow morning.

Small stuff? Not for this price.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thecougie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this review, October 23, 2012
Thecougie,
Thank you for your review. We're pleased to have you as our guest. I have read your review thoroughly and will act upon it right away. Please be assured that we strive to provide the best service possible and your comfortable, pleasant stay is our goal.
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230 reviews from our community

Traveler rating
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    10
    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Japanese first
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English first
Maplewood, NJ
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 16, 2012

We stayed at this hotel for a college visit to Carnegie Mellon. Distance-wise, it's close to CMU -- but if you're from out of town, navigating the ins and outs of Pittsburgh's roads and bridges can be quite challenging.

Like all the Courtyard properties, the hotel was clean, pleasant, and well appointed. The staff was helpful and friendly. No surprises, and no disappointments. I called ahead to let them know that we would be arriving late at night, and check-in at 10pm was not a problem.

Our room was the 'larger queen' with a view of the river, and it was great. Just enough additional space for wiggle room for 4 people, and the view was great to wake up to. I opted for the rate which included breakfast -- a good choice given the good buffet which included eggs cooked to order (not the premade eggs that look like cardboard at other hotels), and excellent service in the dining room.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cseleosida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this review, October 17, 2012
cseleosida,
Thank you for your kind review. We're pleased to have had you as our guest, and glad you enjoyed your stay. I'm glad you found our staff friendly and helpful as well as our dining room service excellent. We hope your future travels will bring you back to our area and you'll come and stay with us again.
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Boston, Massachusetts
1 review
Reviewed October 3, 2012

i work for us steel and stay at many hotels everytime i stay here james at the front desk and the night housekeep bill are working and are very friendly and always offer help and take care of my request fast witch is good because i get in around 1am and leave around 5:30 not much time to sleep but with the speed from the night staff james & bill

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this review, October 4, 2012
chris w,
Thank you for your kind review. We're pleased to have you as our regular guest, and we appreciate your business. I'm delighted to hear that James and Bill are able to help make your stay a good one because with those kind of working hours, I'm sure it helps to be assisted by friendly people. I'll make sure they receive a special commendation for their outstanding service. Please join us again for another pleasant stay.
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Gainesville, Virginia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 30, 2012 via mobile

Wow, this is a great hotel! I stayed here back in 2006 & I'm happy to say it's gotten better with age. Everything looks new, beds are super comfy, shower pressure insanely awesome and the staff are incredibly friendly & helpful. I stayed here on a Saurday & the staff were scrambling to get the rooms ready as they had close to 100% check-outs that morning, and were full that night, with everyone wanting to check-in at 4:00! Heather at the front desk hung in there and dealt with my request for a specific room with tremendous patience and grace.

One negative the hotel can do little about is the stink beetles were out in force and getting into my room on the southwest side of the building. They moved me to the southeast side and problem was solved as the little buggers follow the sun. I saw the beetles all over the Waterfront area so the problem isn't exclusive to the hotel.

Thank you for a great stay!

Stayed September 2012, traveled solo
Helpful?
Thank Mark O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this review, October 10, 2012
Mark O,
Thank you for your kind review. We're pleased you chose to stay with us and enjoyed your visit. I appreciate you letting us know of Heather's special efforts. I'll make sure she receives a special commendation for her outstanding work. Your compliments are greatly appreciated and we hope you will come and stay with us again.
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Springfield, Virginia
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 28, 2012

I have family in Munhall and Squirrel Hill and have stayed at this hotel several times. The staff is always professional and friendly. Excellent staff and housekeepers! The hotel is clean, and the rooms are excellent. Easy access to local destinations, not to mention all the shops on the Waterfront. On the down side, the rooms are rather expensive and they don't offer any free breakfast. They do have breakfast available, but again, expensive....there are plenty of surrounding places that are much cheaper for breakfast, and within walking distance.

Room Tip: When I stay, I try to get a room on the upper level, facing the river. I have stayed in various roo...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichIsHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this review, October 2, 2012
MichIsHome,
Thank you for taking a moment and writing a review about your stay with us at Courtyard. We're pleased to have you stay with us while visiting family in the nearby area. I'm glad you found our rooms to be clean and comfortable as well as our staff to be friendly and helpful. We hope to see you again soon for another exceptional stay.
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Fort Worth, Texas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 4, 2012

We've stayed at the Courtyard numerous times, and the property is consistently excellent. Clean rooms and lobby, pleasant staff, great location, easy parking. Convenient to Squirrel Hill, Kennywood Park, Greenfield, and walking distance (across street) from shops in W. Homestead. About 15 mn from CMU, Pitt, etc. While most people prefer the rooms overlooking the river, we prefer the rooms looking out at the hillside of older homes in Homestead.

Room Tip: As with many hotels, ask for a room away from the ice machines and the elevator.
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  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gypsy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2012

We stayed at this hotel for one night on Aug 31 ... Overall a great Marriot hotel close to everything if you are looking for a place to stay when in Homestead this is a great place to stay.. Nice big pool great staff and verry well decorated

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gprodrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this review, September 11, 2012
Gprodrig,

Thank you for letting us know of your great stay with us at Courtyard. We’re happy you enjoyed our big pool along with our modern and clean look. We hope your travels will bring you back to visit us again someday soon.

Sincerely,
Beth Neuschwander, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Pittsburgh West Homestead/Waterfront

Property: Courtyard Pittsburgh West Homestead/Waterfront
Address: 401 W Waterfront Dr, Homestead, PA 15120-5061
Phone Number:
Location: United States > Pennsylvania > Homestead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Homestead
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Pittsburgh West Homestead/Waterfront 3*
Number of rooms: 94
Official Description (provided by the hotel):
A perfectly situated Pittsburgh West Homestead hotel in Pittsburgh's premiere shopping and entertainment complex, the Courtyard Pittsburgh Waterfront hotel provides guests with all of the luxuries you come to expect from a Marriott hotel. The Courtyard Pittsburgh Waterfront is comprised of thoughtfully appointed guest rooms that offer you a perfect place to work, relax, and recharge. Our guests enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi at this Pittsburgh Waterfront hotel. Begin your day in the Courtyard Cafe and enjoy a full selection on the hot buffet breakfast or menu choices. Relax in the indoor pool and whirlpool or enjoy a cocktail on our outdoor patio with a dramatic view of one of the famous "Three Rivers". Convenient among Pittsburgh Waterfront hotels, we are close to many area businesses and attractions including Kennywood and Sandcastle Water Park. We invite you to experience the Courtyard Pittsburgh West Homestead when in Pittsburgh! ... more   less 
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Also Known As:
Courtyard By Marriott Pittsburgh West Homestead/Waterfront Hotel Homestead
Courtyard Pittsburgh West Homestead
Courtyard Homestead
Homestead Marriott
Homestead Courtyard

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