We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great staff, location and amenities but needs changes to a few key items” 3 of 5 bubbles
Review of The Milton Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Milton Hotel
Ranked #16 of 24 Hotels in Hershey
Barto
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great staff, location and amenities but needs changes to a few key items”
3 of 5 bubbles Reviewed April 7, 2013

We just stayed at this location for a basketball tournament. The location was perfect and close to everything Hershey has to offer. The rooms reserved were 230 & 232 and were in a great location within the resort. The room sizes were average for an older hotel. The sink is separate from the toilet and shower area and we did have flat screen T.V. and fridge. The walls, ceiling and furniture had wear and tear but nothing you couldn't live with. The biggest recommendation I have and is typically a deal breaker for me is the cleanliness of the room. I don't expect high end furnishings and upgrades but I do expect the room to be clean and for the most part this room was but the carpeting around the furniture and beds did not look like it was vacuumed in a long time. I did read the other Tripadvisor reviews before my stay and I find it shocking that with all the feedback from others regarding cleanliness that the management staff of this hotel do not make the necessary changes needed and get the right staff to keep the facility clean. It's a simple fix and will generate lots more business if they thoroughly clean the rooms. I'm hoping my review is taken seriously because all the other features of this hotel make it worthy for visit. It has a great outdoor pool, snack & game room along with friendly front desk personnel.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sweis24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

650 reviews from our community

Traveler rating
    138
    135
    125
    122
    130
See reviews for
371
88
27
65
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed March 24, 2013

I reserved a block of 25 rooms for a sporting event in Harrisburg. Our stay was for 3 days. The staff was very friendly and helpful. With 25 families and a lot of children running around, they were extremely patient and accommodating. They opened up the breakfast area so we could sit and talk and the kids could eat pizza. My room was very clean when I arrived and the house cleaning people did a great job every day. We will be back next year. Thank you to all of the Best Western employees who showed a tremendous amount of patience and professionalism during our stay.

  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mj2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed March 21, 2013

While visiting our son in college for the past 3 years, my husband and I have stayed many times at the Best Western Hotel on Sipe Avenue in Hershey. The Manager Jamie is always pleasant, friendly and helpful as well as the staff. The rooms are comfortable and always clean. I would highly recommend this hotel not only for value but location as well.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kodah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sparta, New Jersey, Usa
2 reviews
3 of 5 bubbles Reviewed March 21, 2013

Convenient location. I reserved a King bed but there was confusion at the front desk with rooms, & I ended up with 2 full beds. The room was very small & not the most updated, but it served its purpose for me, as I was alone. Room could use a little updating (stained wallpaper in bathroom, rug edges frayed near wall, stains on carpet). Front desk supervisor at check-out was super helpful!

  • Stayed March 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank NJTraveler503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binghamton NY
Level Contributor
95 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed March 17, 2013

Gave an average rating mainly because of the wonderful staff. If they hadn't provided such excellent customer service, I would have rated it "poor". Room was poorly furnished, very outdated and carpet was extremely dirty. Sheets weren't changed which is ok since I put my own coverings over the top sheets so they don't get soiled, but we were there 3 nights and not even an offer to change the linens. No place to walk our dog. We asked the staff to request noisy kids who were there for a sporting event to quieten down by 9:30pm, and they took care of it. Breakfast was average, but I really liked that the staff took care of making the waffles and placing them under a heat lamp so there wasn't a line for the waffle maker. Won't go back.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank treeturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waynesboro, Virginia
1 review
5 of 5 bubbles Reviewed March 12, 2013

When every our company has out of town work in Hershey, our employees request Best Western Inn - Hershey, PA -- not only are the rooms clean, but the staff is wonderful. We stay at this hotel for up to 6 months out of the year and would recommed everyone to stay. The rooms are clean, help our guys find laundry services, and are always ready to help them in anyway. Jamie and Stacy are the best. You will not be disappointment with this hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teena V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owings Mills, Maryland, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 6, 2013

Everything about my 3 night stay was perfect - except for the breakfast. Under a heat lamp dry waffles, hard boiled eggs. Only two types of cereal. I have stayed several times at the Annapolis BW and their breakfast spread is amazing!! This was sad.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank ELIZABETH S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hershey
1.1 mi away
Super 8 Hershey
Super 8 Hershey
#3 of 24 in Hershey
4.5 of 5 bubbles 482 reviews
3.1 mi away
Howard Johnson Inn Hershey
1.2 mi away
Fairfield Inn & Suites Hershey Chocolate Avenue
Show Prices
Show Prices
Show Prices
0.3 mi away
Comfort Inn at the Park
Comfort Inn at the Park
#9 of 24 in Hershey
4.0 of 5 bubbles 493 reviews
3.0 mi away
Hampton Inn & Suites Hershey
0.6 mi away
Hilton Garden Inn Hershey
Hilton Garden Inn Hershey
#2 of 4 in Hummelstown
4.0 of 5 bubbles 710 reviews
Show Prices
Show Prices
Show Prices

Been to The Milton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Milton Hotel

Property: The Milton Hotel
Address: Rte 422 and Sipe Ave, Hershey, PA 17033 (Formerly Best Western Inn Hershey)
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Hershey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Milton Hotel 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Hotels.com and Travelocity so you can book your The Milton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing