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“What a nice surprise!”

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Fairfield Inn & Suites Hershey Chocolate Avenue
Ranked #4 of 24 Hotels in Hershey
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“What a nice surprise!”
5 of 5 bubbles Reviewed August 4, 2014

We stayed here for 2 nights during our vacation.

The place is amazingly clean. Staff were very kind to us and the room was very big.

Having a free breakfast and free parking is a big plus on top of the place itself which is
very good for families. Breakfast area may be a bit noisy, but what would you expect from
a place full of happy kids and parents?

The hotel also has guest laundry machines and dries, which were very useful for us.
Additionally getting from here to Hershey park is only a few minutes drive.

So all in all this was one of the best places we stayed in during our vacation, and we recommend it with all our heart.

Thanks for a great stay guys!

Room Tip: Try to see if you can get a better view than an old area we saw from our window.
See more room tips
  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank doron_fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, August 10, 2014
We are very pleased to have made the top honors on your best hotel list! The combination of location, above and beyond service, impeccable cleanliness, large rooms, great breakfast and useful amenities is what makes us the best choice for every traveler to the Hershey area.

Thank you so very much for choosing us - Hoping to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

430 reviews from our community

Traveler rating
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    37
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See reviews for
269
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39
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Basking Ridge, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 4, 2014

I stayed in this hotel with my family for one night and booked two rooms (1 BR with king suite and 1 BR with two queen beds). The location is fantastic, just 5 minutes from Hershey and several places to eat nearby. The hotel was new, clean and the rooms were fantastic. The customer service was great as the front desk folks went out of the way to get me the rooms and allow early check in.

Breakfast was great, but I would recommend having the breakfast before 7.30 AM to avoid the massive crowd during the weekends.

Overall a great experience and one of the best hotels I have stayed at.

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank FrequentT149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, August 10, 2014
We are honored to have been named to your personal best hotel list. Our staff pride themselves on consistently delivering the very best service and attention to every guest!

Please come back and visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed August 1, 2014

The hotel was clean and nicely laid out. The suite had a microwave, refrigerator, and two TVs just enough space for a family of four. The kids were able to have space to play games and watch TV when they were in the room after a long day at the park. The complimentary breakfast is really a nice way to start the day with children, especially the freshly made waffles. The staff was courteous and friendly. It was a very easy stay with no stress. The hotel is a close 10 minute drive to Hershey Park and and 5 minute drive downtown to restaurants and Zoo America. A very conveniently located hotel, no need to stay inside the park.

Room Tip: Arrive after check-in time, there is not much to do if you have to wait for a room.
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Well Traveled G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, August 4, 2014
Dear Well Traveled G,

We are delighted you were pleased with every aspect of your stay, as well as the convenience of our location. Were also proud of being named the 2013 Opening Hotel of the Year by Marriott due to experiences like yours!

On behalf of all our award winning staff, thank you for choosing us and we hope to see you again soon!
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Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 29, 2014

Nice room but not extra roomy with two queen beds in the space. Enjoyed the breakfast. Would have liked the option to rent a movie from the room or have a rental option close by as the channel choices were limited and staff didn't seem to know how to get movies.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank BusyBee065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed July 29, 2014

I wanted to write this review while I am still in the hotel as I am amazed by everything. The room is very very specious and super clean, the stuff are very helpful and friendly, the location is very close to hershey park and the chocolate factory. Would highly recommend this hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mino124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, August 4, 2014
Dear Mino4,

Thank you so much for taking the time out of your day to give your feedback while still at the hotel! We pride ourselves in delivering the absolute best guest service in the industry and are pleased to have achieved this goal with your stay. We hope you choose us again upon your next visit to Hershey!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wandering the world
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed July 24, 2014

This is a nice, new hotel and a welcome addition to the choices inside of Hershey. Our visit was during July, the height of the high season, and we found the hotel to be clean and well organized, and the staff to be attentive and second to none. The construction of the hotel leaves a lttle to be desired, however. Now, the place was full of families when we were there, but still, I shouldn't be able to identify voices above, below and on both sides (sitting in the bathroom, I was able to make out every word of a conversation between the father and son next door.) They could have done a better job insulating for noise, but the other guests all settled down by about 10pm, so we didn't lose any sleep. All that said, this is the hotel we would stay at the next time we're in Hershey. No question.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank MrDiningGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, August 4, 2014
Thank you very much for sharing your thoughts! We are indeed a choice of many when it comes to lodging in Hershey being open for just over a year. Please accept our sincere apologies for the high noise levels you've experienced during a recent stay with us. Occasionally, groups and sports teams do visit our hotel and can check in rather late. However, we assure you that comfort of our guests is the number one priority as we direct traffic accordingly.

We look forward to welcoming you back on your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate NY
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

This is a relatively new property that was built in 2013. In fact when you look at the area through one of the satellite views it doesn't even show up. My wife, 7 yr old son, and me were in a king suite for 3 nights and it was decently spacious. Many FI properties have the same "suite" layout in their newer properties and the space was well appointed. The one closet was small and there was limited drawer space, but this only really matters for long term guests. The pool was nice and warm, and the gym had 2 treadmills, 1 elliptical and free weights which was perfect for me. Breakfast ends at 10 am every morning which is very convenient for late risers. It would be just awesome if this property had shuttle service to the Hershey attractions, which would save you some daily parking fees at the park. Staff was very friendly and attentive and really looked like they enjoy their jobs and care about the guests. The only downside is price ($ or using points), but I guess it is to be expected due to its location about a mile or so from Hershey park. Typically FI's are category 2 or 3 properties, but this one is a 6 because it is in a touristy area. We had a great stay and enjoyed the park multiple days and will be back again. My son really wanted to get seasons passes to Hershey Park but I'll wait another year or two until he is tall enough to do all the rides and roller coasters. Definitely a well run hotel and great upkeep.

Room Tip: Get a room on the top (5th) floor facing the park.
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  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank JRDNDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Property: Fairfield Inn & Suites Hershey Chocolate Avenue
Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 24 Hotels in Hershey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue opened April 2013. The hotel is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 
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