We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A really nice, but pricey stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Fairfield Inn & Suites Hershey Chocolate Avenue
Ranked #5 of 25 Hotels in Hershey
Certificate of Excellence
Reviewed September 8, 2013

We stayed here in August with 8 people. The hotel is beautifully decorated, spotlessly clean, and staff kindly accommodated my request for late checkout without charging extra fees. It is located 5 minutes from Hershey Park which was great as we were exhausted from a really long day driving to Hershey and then staying in the park until almost nine o'clock. The tiny pool and limited exercise room are a bit of a surprise in hotel of this caliber. Otherwise,a very pleasant stay.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stb902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded September 9, 2013

Thank you for great response! I am very happy to hear that you enjoyed your stay. It is nice to know that you thought our service and our cleanliness were great. Please let us know if you are coming back to the area, as we would love to see you again!

Thank You,
Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (454)
Traveler rating
Traveler type
Time of year
Language

402 - 408 of 454 reviews

Reviewed September 7, 2013

My husband, daughter and I stayed at the Fairfield Inn & Suites Hershey Chocolate Avenue last week. While the hotel is very nice and conveniently located, I was surprised to have paid $219 per night (excluding taxes and fees) when just the previous night we stayed at The Courtyard Gettysburg (the same exact Marriott hotel) and only paid $149 per night (excluding taxes and fees). Why the big difference? Same hotel; same week; both tourist areas. Both hotels were very nice and clean with courteous staff but I am confused as to the huge price difference.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trish T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded September 9, 2013

Thank you for your response. Even though we are both Marriott and in destination locations, we are different brands that offer slightly different amenities which will explain part of the price difference. The other part, is that properties rates change frequently depending on what is going on in the area. I hope that even though you thought it was pricey that you still felt our property gave you the value for the price paid and that you enjoyed your stay with us. We hope that if you are ever back in the Hershey area that you choose to stay with us again!

Thank you,

Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

My family came in to Hershey to stay and the staff was wonderful and the breakfast was perfect! I forgot some things and went to buy and the desk staff gave me the stuff I needed. Also they were great to my kids and the rooms were nice. The hotel was sold out and we didn't hear anyone in the hallways. The pool was tiny but perfect for my little ones! The only issue we had was when we were in the room, the TV station would go out, we figured it was the dish they were using.
The location was perfect, a couple "blocks" to Hershey/Zoo America.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KPATHamilton_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded September 9, 2013

I am very happy to hear that you enjoyed your stay! Thank you for your wonderful response. Its great to hear such wonderful comments about the associates. I do apologize for the issues you experienced with the TV. You are correct though, occasionally during inclement weather we do experience some problems with our satellite. We hope that we get another chance to have you as our guest soon!

Thank You,

Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

The Fairfield Inn is so close to Hershey Park that you can hear the roller coasters when you are outside. You are also down the street from popular Hershey restaurants, Hershey Museum, Hershey Theatre, train station, Zoo America, etc. We thought it was worth the higher price to stay here rather than 10-15 miles away in Harrisburg on Labor Day weekend. The hotel is seemingly brand new and decorated in a very bright Disney-ish child-friendly way. All of the staff members we encountered were very friendly and helpful. The free breakfast area was bustling, so eat early -- especially if you are planning to arrive at Hershey Park when it opens. Everyone else has the same idea. There were a lot of standard hot and cold breakfast options. The lobby is a nice size and there are computers available. We didn't use the small indoor pool, but it is off the lobby. We peeked inside and it was being used by a few families. Our suite was different from other suites we've stayed in. The wall separating the bedroom from the living room was open and there wasn't a door. Basically, the entire suite was exposed from the door to the window. There was barely any separation, which didn't allow our baby her own space to get dark and quiet at bedtime. But the living room area had a desk, two tables, and a large sofa that could open into a bed. The hotel set-up a clean pack-and-play for the baby to sleep in. There was free wifi. The bathroom was very clean and bright. I think the hotel was sold out the weekend we were there, and it did seem crowded, definitely at breakfast time and in the elevators. The hotel is also very close to a drug store in case you forgot anything, and a short distance from the outdoor Hershey outlet mall.

Room Tip: High floor away from elevators. One side of hallway faces Hershey Park.
See more room tips
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank StickerShock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded September 9, 2013

Thank you for your great response! It is nice to hear that you enjoyed the staff as they work hard to make sure your stay is as enjoyable as possible. Breakfast does get crazy in the morning during park season as everyone has the same agenda! We do our best to get everyone a seat and some hot or cold breakfast before they are on their way to the park. We hope you enjoyed your stay and if you find yourself back in the "Sweetest Place on Earth" we hope to have you as our guest!

Thank you,

Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

Brand new says it all! not cheap, but what would you expect being only a couple of miles from the park. Check in and out were seemless, the rooms were spotless and large. The breakfast was good, but get there early because it gets crowded fast. A fair amount of construction all around so be carefull or you may drive right by it.

Room Tip: All the rooms seem to be good!
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded September 9, 2013

Michael,

Thank you for your response! I am glad you enjoyed our property. You are right Brand New is key! We just opened in April and as mentioned down the street from Hersheypark. I am glad to hear that you enjoyed your stay, and as always please come back and stay with us if you are ever in the Hershey area.

Thank you,

Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

This hotel is really great. Every member of the staff was exceptional. The room was spotless, and all requests were done in advance. The beds were comfortable. The breakfast was good. The location worked perfect for a family trip to Hershey.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NYCandworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded September 9, 2013

Thank you for your wonderful response! The staff especially love to hear that you thought they were great! I am happy our location and amenities suited the needs of your trip. We hope that if you return to Hershey that you choose us again! We would love to have you as our guest!

Thank You,

Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

We had such a great stay at the Fairfield Inn and Suites! It was so new and clean! The room was HUGE! And the free breakfast was beyond what we expected. We didn't use the pool but I did get to the gym and was glad it was there! This hotel is just minutes from the park. So glad we stayed here!

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lizziegeesam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded August 30, 2013

Thank you for choosing the Fairfield Inn and Suites Hershey Chocolate Ave for your recent stay. I am so happy to hear that you were extremely satisfied with your room as well as breakfast and the fitness center. The breakfast hosts do their very best to put out a delicious meal for many! When you come back to Hershey in the future we hope you will stay with us again!

Thank you,

Molly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hershey
1.8 mi away
Hampton Inn & Suites Hershey
1.5 mi away
Courtyard Hershey Chocolate Avenue
1.5 mi away
Comfort Inn at the Park
Comfort Inn at the Park
#10 of 25 in Hershey
522 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Super 8 Hershey
Super 8 Hershey
#3 of 25 in Hershey
609 reviews
2.1 mi away
Springhill Suites Hershey Near the Park
2.3 mi away
Hampton Inn & Suites Hershey Near The Park
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Hershey Chocolate Avenue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 25 Hotels in Hershey
Price Range: $147 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Marriott, Cheap Tickets, Hotwire and getaroom.com so you can book your Fairfield Inn & Suites Hershey Chocolate Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing