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All reviews hershey park great stay room was clean convenient location would definitely stay here again thin walls giant center continental breakfast bagels easy access front desk staff pillows motel attractions elevator hallway
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Reviewed December 7, 2017

Rotten food found in room below tv, smelled like sweaty armpits. Told front desk only said sorry. Next morning told them they gave 10% off. Spots of (unknown nature) on bathroom floor looked like it was never mopped, found someone’s razor cover on the bathroom counter leading me to believe they never cleaned it, bed was hard as a rock and pillows were so underfilled they were flat.

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank pamelabR9781AO
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Super8Hershey, General Manager at Super 8 by Wyndham Hershey, responded to this reviewResponded December 11, 2017

Dear Pamela, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2017

The hotel seemed very new. It was clean, comfortable and inexpensive. We only stayed one night. It was quiet and easy to find. Check in was quick and easy. The staff were very nice. It exceeded my expectations.

Date of stay: November 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Oftringen1985
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Super8Hershey, General Manager at Super 8 by Wyndham Hershey, responded to this reviewResponded December 11, 2017

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We hope to see you again soon! Sincerely, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2017

Very clean great value will go again. Only thing they didn't replace towels had to call for replacement

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Lori S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Super8Hershey, General Manager at Super 8 by Wyndham Hershey, responded to this reviewResponded December 11, 2017

Dear Guest , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will speak with the housekeeper. We hope to see you again soon! Sincerely,GM

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Reviewed December 5, 2017

I stayed one night at the super 8 hotel Hershey, the room was a double queen beds the room was neat and clean and the pillows was small but real confertable , I slept like a baby, if I go to Hershey world again I will most definite stay at super 8 Hershey again.

Date of stay: December 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank stephenwK7107EZ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Super8Hershey, General Manager at Super 8 by Wyndham Hershey, responded to this reviewResponded December 11, 2017

Dear Guest J, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, GM

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Reviewed December 4, 2017

I stayed there for a work trip and when I came home the front desk guy was sleeping on the couch so I used the key to get in. The next morning when I was checking out I spoke to the front desk via phone who didn't realize they didn't hang up the phone and when i overheard well they must have been drunk when they came in, the front desk manager wouldn't have been sleeping I got angered and spoke to them when i went downstairs. Its wrong to even joke about drinking when you don't know peoples sobriety. Its not okay. EVER.

Room was large and clean.

Date of stay: November 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
1  Thank brianstrumwasser
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Super8Hershey, General Manager at Super 8 by Wyndham Hershey, responded to this reviewResponded December 11, 2017

Dear Brian, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I would like to apologize for failing to exceed your expectations. exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, I will speak with the individual who was in night audit to you in to make sure we are make all of our guest feel welcomed when arriving and returning to the hotel throughout the day. Thank you so much for your business and we look forward to seeing you in the future. Kind regards

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