This hotel is an inexpensive option on Chocolate Avenue, but I would stay somewhere else if we ever went back.
The complex is a bit hard to navigate as there are a couple of different buildings and it's hard to tell where you're supposed to pull in and park. After checking in, we had to pull all the way through the complex out into a back alley and drive around the block to get back to the right parking area.
Checkin was a bit of a hassle. I had booked online and the price I was charged was about $20 more expensive than I was expecting. Turns out, the online price didn't include a hefty $17 tourism tax and another random fee charged by the hotel. I still don't fully understand what the extra fees were about. I asked, but the family who runs the hotel speak in accented English which I couldn't understand very well. The office appears to connect to their living quarters and it smelled heavily of curry, which bothered my husband's allergies.
The first room we checked into had a broken air conditioning unit. It was sweltering, so we asked to be moved to another room. When we got there, I tried running some hot water in the sink and it never got hot. We called the front desk again, thinking there was no hot water. He came in and figured out that the hot and cold taps on the sink were switched. Ugh!
There were rowdy crowds of teens hanging out by the pool. I didn't much care because I wasn't intending to use the pool, but they were also congregating on the sidewalk near my car which made me a bit nervous as I had left a good portion of my luggage in the hatch and worried a bit about one of them trying to break into my car. That didn't happen, but when we checked out in the morning there was a large pile of pocket change lying on the sidewalk near my car. Don't know what that was all about, but I wish someone would have enforced a curfew since it was well after 11pm last time I checked and they were all still out there being loud.
The bottom floor where the ice machine is located appears to be used for long-term tenants and is not well maintained. There are several places where the walls need patched and re-painted. They also store a lot of old furniture down there. It has a creepy vibe.
The room itself was clean and fairly large. The wifi worked.
- Official Description (provided by the hotel):
- We are a newly renovated Inn! We upgraded to new furniture in 2016 and large TVs in all rooms. Featuring all NON-SMOKING ROOMS! We offer an Outdoor Pool with a large deck. Diamond Award Winner. Just 1.2 miles from Hershey attractions!! Hershey Park visitors family favorite! Microwave and Refrigerators in all rooms, FREE Morning Coffee, FREE WiFi in all rooms, Coffee Makers, Irons, Ironing Boards, and Hair Dryers are some of the amenities we offer. ... more less
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- Also Known As:
- Cocoa Country Inn And Suite At Hershey
- Cocoa Country Inn & Suite At Hershey Hotel Hershey