I would definitely stay here again. The Grimms, mom and daughters, do seem a little distant or even rude at first, but if you can catch them when the office is not busy, they are very friendly and easy to talk too. Mom told us where to find discount tickets for Hershey's which saved our family a small fortune. One of the daughters also gave us a good recommendation on where to eat.
We stayed two nights and the beds were the best we slept in during our entire 2 week vacation to PA and Maryland. It has earned its top rating in Hershey for good reasons.