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“Everything good, except the wifi”

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The Suites at Hershey
Ranked #8 of 25 Hotels in Hershey
Certificate of Excellence
Grand Rapids, Michigan
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Everything good, except the wifi”
Reviewed July 12, 2013

The beds provided the best sleep that I have had in a long time, very comfortable. We enjoyed the indoor and outdoor pool areas. They had a playground was fun, my little guy enjoyed it. They also have outdoor cooking areas, and a fire pit area that is nice. They are dangerously close to the Outlet Mall, which my wife and mother in law sure enjoyed.
A major source of frustration for everyone of us was the WIFI was terrible. I had to resort to using my Verizon air card the entire time. The WIFI when it did connect, was painfully slow. Most times you were not able to even connect to it.
Aside from the terrible WIFI everything else was great. The staff is friendly, the rooms are clean and very nice. The resort is close to everything in Hershey. We enjoyed our stay here on vacation.

Room Tip: Bring your own air card for internet use. Request a room away from the railroad tracks the trains ru...
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  • Stayed July 2013, traveled with family
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Helpful?
Thank Murph2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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271 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Yardley, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 11, 2013 via mobile

I have never written a review on TA before, but I am familiar with it because I work at Erini and we just won an award for excellence. So I trusted in the reviews that people have written as I decided on my location. Anyway - This was my first time at Hershey with my mother and 3 little boyz. The location was PERFECT! The 2 bedroom suite was spacious and my boyz loved the jacuzzi!! Clean, crisp decore.. and views of the mountains and Hershey Park were beautiful. The staff was so very friendly, and even my phone conversations with the staff at BlueGreen Vacations were enjoyable and very helpful!!! Indoor pool was clean - outdoor pool was a perfect size and temperature (although we could have used to cool off more in the 95+ heat this past weekend). Overall - I loved the experience and made my families trip to Hershey very Sweet!! I am even strongly considering a time share because of this great vacation. We will definitely be back!!

Stayed July 2013
Helpful?
1 Thank ChrisFifis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
King of Prussia, Pennsylvania
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 5, 2013

We stayed for two nights our first time ever using a Bluegreen location. We stayed in Building two and found it to be quiet and relaxing. The location is close to many different attractions including Hershey Park, Tanger outlets, Gettysburg, Harrisburg, and not too far from Dillsburg, PA where we relived our youth by going to a Drive In Movie - Haar's Drive in. You need to get there early.
We were on the go most of the time we were in town. We came back to lovely, clean accommodations.

Room Tip: We stayed on the third floor. The elevator was convenient. We never had to wait too long for it to...
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  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank matcovml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 3, 2013 via mobile

Our room is huge, first time here, pool was nice; across street from outlets!! Will be back! Newly renovated and easy access, love the garage to park in too, has ge room, fitness center & indoor pool. Is located next to train track, but really didn't bother us much. Mattresses are amazing, pulled back sheets to figure which one to buy when I get home

  • Stayed July 2013
    • Value
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Helpful?
2 Thank lizB71_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 13, 2013

If you are staying here, I can only imagine its due to the absolute ease to getting to Hersheypark and Chocolate World as the main attractions, or possibly even some Amish tours and events near-by. I mean with our 3 kids, we did other things relatively close but the park and water park were the hightlights for them. I may have found alternative accomodations and changed plans if it wasn't, even with us owning a RCI Resort and trading into here. The resort is limited being a smaller facility. The picture used for the icon badge on here is taken from the vantage point of the outside pool looking towards the buildings; and that's the extent of the property. There are three hotel buildings for people and they have chocolate related names: I can't remember the first building, second is "Chocolate", and third is "Cocoa". There is a few other amenities mentioned, but as we drove around, the basketball court was actually a 1/4 court right off the main route coming in, a grill area on the other side of that road, a fire pit - yep you guessed it along that road, and the Cocoa Train Look-Out that boasts letting you be able to watch the trains deliver the Cocoa and products into the Hershey plant is right there too. But the rest of that story is that the train track are smack up against the property and the look-out is maybe 3-6 wooden steps up to a very small deck to see the trains that you can see from the ground, car, and especially your rooms from that side of the buildings. When we drove in and were in the process of checking in, the train noise was incredible loud just at normal operation and then the whistle added increased irritance. The lobby is the small building right next to the outside pool and if you look at the picture badge, that prominant 4-level building closest is Building 1.

Building 1 is said to have the worst train noise for all the buildings since it is the closest to the tracks . We asked to be in Building 3, top (4th) floor and have road side room because it is the furthest away. The whole 7 days, I have only heard 1 train whistle for approx. 3-4 seconds in the early morning but I was still up. There was small windows of traffic noise in the morning where trucks using Jake Brakes on the highway right in front of us.

The inside pool is a little small, and has a "kiddie" side to it that is separated with a wall in the pool. It's rectangular, no-frills but the pool room was cool the several times we used it but so was the water. The pool surface was rough and the kids scraped their hands and feet, including their knees several times. No life guard; a couple of security cameras though.

The room is big enough for our family of 5. The Master side had a King bed, TV, two closets, a large jetted tube, two separate sink areas, master bath with shower. The other room had two twins, TV, closet, and large 2 room bathroom with sink, shower. These were separated with a living room and kitchen with eating area. This space also had your top/bottom washer and dryer. The fireplace is gas with TV on top. A semi-comfortable couch, and two non-reclinerable chairs and table round out the open plan space that is mean for living room. The eating area had a large table with L-bench-type seat on one side and that's probably sitting 4-5, and 2 chairs.then the kitchen has utensiles and dishwater, stove/oven/microwave, refridge, coffee maker, blender. Maybe we had a bad one, but the ice in our freezer automatic ice maker tasted terrrible.

There is only one small elevator in each building. And most of the parking in under each building, and the spaces are tight for vehicles of mid-size or greater to swing it and out when others are around. So guess what type of vehicles are at a resort a mile from Hersheypark? haha Hope you have parking sensors, patience, and children that listen when after parking to not swing the doors open the hardest they can.

But the location is fantastic for Hersheypark and their attractions. You can see the park from the windows. Plus there is an outlet mall adjacent to the resort property, but very limited to food (Red Robin, Wendy's, Duncan Doughnuts, Subway, Turkey Hill gas station and convenience store) but alot within 2 miles if you are able to punch up on your GPS.

The staff has been very nice, professional, and accomodating. So was the WiFi. You had to re-log in every day, but free WiFi for all of these devices was great.

So would we do this again? Possibly. If we weren't RCI owners, then we would have to try to look elsewhere and then some high prices for Hershey Hotel or something close.

Room Tip: Building 3, Top or High Floor, Even Side (street side) due to train noise
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  • Stayed June 2013, traveled with family
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Helpful?
3 Thank Seamus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branson, Missouri
Level Contributor
135 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 24, 2013

First, this resort is small -- only three 3-story buildings. And is located in close walking distance to Tanger Outlet Mall, fast food, mini mart; Hershey Park is about 1.5 miles away.
Next, this resort's check in process was a breeze. NO mention of "a 60-90 minute Orientation" with a $50 gas card bribe!
Third, the condo is spacious: one king bedded room with a separate garden jacuzzi tub area (plus full bathroom with shower), and the other large bedroom has two queens and a full bath that also opens to the main living area. The Huge kitchen is well stocked with enough dishes, pots, pans and utensils to make cooking at home pretty painless. And the washer dryer is actually quiet.
My kids loved the flip-a-switch to turn on the gas fireplace! Kids also got a kick out of the "old timey" televisions -- box style, vs flat screen!
Except for the kids (not mine) running up and down the halls, it was a quiet building. I could hear the train, but it wasn't bothersome.
The indoor pool is between buildings two and three, nice sized and housed in an atrium building so it feels like outdoors without the bugs. Outdoor pool wasn't open yet, and it rained every day of our vacation anyway. Speaking of which, the covered parking was such a blessing when we had two days of storm with possible hail!
I have been to other Bluegreen properties that were so enormous, it was tiring just to navigate the property. The Suites at Hershey are a quiet, clean, comfortable place to stay while you visit all the area has to offer.

Room Tip: Indoor pool is between buildings two and three. Game room is in lower level of building two.
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Green Features: I missed learning about that. I think maybe the clear plastic trash bags must have been for recycling but only just figured that out by reading this questions...
  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank asiapointriders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Myrtle Beach
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 12, 2013

This resort hotel/tiimeshare was wonderful. I rented this unit online through TUG.com timeshare rentals. We stayed in a two bedrooom unit that was well equipped and security key card was even required to access the elevator. Plus it has covered parking, so that was really a plus since it rained a few afternoons and we didn't even have to get wet. Indoor pool was open and could have been a bit warmer since we visited in early May, but other than that, everything at this resort was great. They furnished everything from paper towels, dishes, and laundry detergent to a washer/dryer. Beds were very comfortable and plenty of extra pillows. The main bedroom has a king bed and the second bedroom had two full beds. Each room had a huge bath. It was a great location! Just a couple of blocks from Hershey Park and all that Hershey offers - Zoo America, Herhsey Gardens, Chocolate World, etc. Close to everything in PA - we visited the Amish Country, Philadelphia (Liberty Bell/Philadelphia Mint/Miniature Golf at the Park), Gettysburg, Hershey Park, etc. Check-in and check-out took all of 5 minutes. I would highly recommend this hotel/timeshare to anyone who is considering visiting Hershey Park and the surrounding areas of PA.

Room Tip: Other people have complained about the trains, but we were never bothered by them at all. We may ha...
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  • Stayed May 2013, traveled with friends
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Helpful?
4 Thank chazman629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Suites at Hershey

Property: The Suites at Hershey
Address: 176 E Hershey Park Dr, Hershey, PA 17033-2703
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hershey
#5 Romantic Hotel in Hershey
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Suites at Hershey 3*
Number of rooms: 72
Official Description (provided by the hotel):
Our resort has 72 rooms. Each room features two bedrooms and two baths and is approximately 1200 square feet. Additional features include full kitchen, washer/dryer, 3 TV's, dining room and living room. Each room has a king size bed in the Master bedroom, two full size beds in the Guest bedroom and a queen size sleeper sofa.We are located one mile from Hersheypark and Chocolateworld attractions! ... more   less 
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Also Known As:
The Suites At Hershey Hotel Hershey
Hotel Hershey
Suites Hershey

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