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“Great hotel!!”

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Hampton Inn & Suites Hershey
Ranked #4 of 25 Hotels in Hershey
Reviewed July 13, 2014

I stayed in this Hampton inn I will say that the staff was amazing!! They helped me and my family.. I will stay here again without a doubt. I will recommend this hotel to anyone..and it it's really close to hershey park...

  • Stayed: July 2014
    • Value
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Thank F_Matriv17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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649 - 655 of 1,074 reviews

Reviewed July 13, 2014

we have had an amazing time here. pulled in and the staff is fantastic! they even came out to our car to let us know the restaurant they suggested happened to be closed on Sundays. They had another suggestion that was amazing. Even offered to loan us an umbrella during the crazy rainstorm. Fantastic service, clean and updated rooms, and amazing staff. what more could you want?

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
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Thank melissareichert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2014 via mobile

Pros:
close to park
Clean
Breakfast included
Get a two room suite for price of one room at Hershey Lodge
King sized beds

Cons:
Difficult layout
Elevator VERY slow and not centrally located (we just used stairs)
Pullout sofa uncomfortable (my little kids complained and they usually sleep anywhere)
There are little groups of chairs spread throughout hotel and the first night we were there a group of young women hung out drinking beers until late....

  • Stayed: July 2014
    • Value
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Thank Mazziebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2014 via mobile

We stayed here overnight while traveling north. We decided to take a day and visit Hershey Park. With that said, we weren't in our room very long, and found it satisfactory for our needs. The hotel was a little dated, the parking was kind of tight, the beds were okay, and the place was clean. The pool was heavily chlorinated, so be warned. The kids' eyes were burning well into the next day, and we noticed a lot of corrosion on the metal in the enclosed pool area. The gym was typical of a small hotel gym, but the treadmill worked, so I was satisfied. It's a close drive to the museum and amusement park. The inclusive breakfast was standard fare (oatmeal, cereals, fruity, yogurts, boiled eggs, toast, muffins), something for everyone and nice to not have to go out to eat. I wouldn't do an extended stay, but it was fine for a 1-2 night stay. There's a quaint little restaurant next door where we could walk and eat dinner, so check that place out, too. Nothing fancy, but the food was pretty good!

Stayed: August 2013
1  Thank vas4lovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2014

This is an older property that is in need of attention; only the lobby has been renovated. The remainder of the hotel is disappointing. But the biggest problem is with the smokers and dogs in the rooms. These two factors made for a very unpleasant and smelly stay. I will never stay here again.

Room Tip: Request a room that is the furthest away from the smoking rooms. Bring a sound machine to drown out...
  • Stayed: July 2014, traveled with friends
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2  Thank Michaelene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn & Suites Hershey, responded to this reviewResponded April 22, 2015

Thank you for your business and I regret your experience was not what you expected. We are the only pet friendly hotel in Hershey. WE have pet owners sign a conduct code which we enforce. We are a non-smoking hotel but its unfortunate some guest disrespect that policy. We have purchased equipment that can remove smoke smell when we notice it during our room inspections. Our newly renovated rooms will go along way to offer a beautiful look and a fresh new smell.

We hope to have you back.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2014

Stayed here for 3 nights with a recent family trip to Hershey Park. Hotel is average, plain and simple. The negatives for me came mostly from housekeeping. Upon checking into our room and using the bathroom, I discovered a used towel hanging on the back of the door from the last guest the housekeeping forgot to take. Needless to say, not good start. On the next day, housekeeping only left us 2 large bath towels (our family consists of 4 people). On our third day we got back to our room from the park at 6:30 pm and housekeeping still had not cleaned our room. 3 days and 3 separate issues with housekeeping. Additionally, on our 3rd day the pool was closed. I inquired with staff as to why it's closed and they did not have an answer. My kids were bummed out to say the least. The hotel itself is decent but definitely worn and dated in areas. As far as positives, it is not too far from Hershey Park and the breakfast buffet does have plenty of options.

  • Stayed: June 2014, traveled with family
    • Location
    • Cleanliness
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Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill D, General Manager at Hampton Inn & Suites Hershey, responded to this reviewResponded April 23, 2015

We appreciate your response and have taken effective measures to eliminate the experience you had. To be gin we have an all new management team eager to create positive memorable experiences. Secondly we will have refreshed all of our rooms and public area by May. We are striving to be "the" hotel to stay in Hershey.
We hope that you will visit our improved Hampton.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2014

Its not the brick and mortar that makes this hotel special it's the people that work there. From the time you walk in until the time you leave you are made to feel welcome. When you walk down the hallways even the maintenance staff looks up to greet you! If you have issues during your stay, the staff is quick to make it right.

The hotel is conveniently located to Hershey Park (my daughter loved their address...chocolate avenue). The pool is open late as so guests can enjoy it even after a long day at the park. It is a great meeting place for large family gatherings and many of the guests ordered food for dinner and utilized the breakfast spaces to sit, eat and relax.

I would recommend this hotel to any family oriented vacation.

Room Tip: The hotel rooms are set up into two squares, one inside the other. Suites are on the outside square...
  • Stayed: June 2014, traveled with family
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1  Thank Happyday4v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Hershey

Address: 749 East Chocolate Avenue, Hershey, PA 17033-1212
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hershey
#7 Romantic Hotel in Hershey
#9 Family Hotel in Hershey
Price Range: $130 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Hershey 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn & Suites Hershey Hotel Hershey
Hampton Inn And Suites Hershey
Hampton Inn Hotel Hershey
Hampton Inn Hershey
Hershey Hampton Inn
Suites Hershey

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