Stayed overnight September 18th through 19th for a business meeting. Room was clean and comfortable. However, the morning of my meeting, I woke to find that there no hot water. After waiting and trying the water in the shower on and off for 20 minutes, I was forced to forego the shower, wipe myself with cold water covered washcloths and just dress due to my time constraints and desire not to be late for my business meeting. I understand that there are sometimes unforeseeable plumbing circumstances but when I arrived at the front desk to check out and notified the clerk of the lack of hot water, she stated that it had been out for 40 to 50 minutes this morning but was working now. I said it would have been nice to be able to take a shower and she said, "Well you can take one now." This was after I told her I was checking out and that I was possibly going to be late for my meeting. I thought this was very unprofessional and she should have at least apologized or offered a discount off my $122.00 bill as I assumed that for $122.00, I should at least be able to take a shower before my business meeting! This hotel needs better customer service training of employees.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, Hotwire, Orbitz, getaroom.com, TripOnline SA and Cancelon so you can book your Days Inn Hershey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn Hershey Hotel Hershey
- Hershey Days Inn