First let me say this was our first stay at a Days Inn. Overall we were a little disappointed. The location was great, the complimentary breakfast was good and the price was reasonable. We booked online and the rate was actually better than a using our AAA. As for the cleanliness of the room, the over chlorinated pool and the professionalism of the staff we were disappointed. The carpet in our room had very noticeable stains and one day we came back to find our room had not been cleaned, which another tripadvisor review indicated as well. We found a slip of paper on the floor that said our "do not disturb" sign was on the door, which we had removed at 8:30am. We also found that both of the receptionists would eat in the dining area following breakfast, in between they would jump up to answer the phone or be interrupted by a guest. Staff should be provided with a private dining area and/or eat at opposite times so that customers don't feel like an in convenience. Overall, it was a bit of a toss up. I'm not sure if I would stay again or not.
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- Also Known As:
- Days Inn Hershey Hotel Hershey
- Hershey Days Inn