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“Back again!” 5 of 5 stars
Review of The Hotel Hershey

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The Hotel Hershey
Ranked #1 of 24 Hotels in Hershey
Certificate of Excellence
GreenLeadersGold level
Fort Lee, New Jersey
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Back again!”
5 of 5 stars Reviewed July 23, 2013

We recently took a family trip back to the Hotel Hershey. This time for a whole week. I must say that for all of the times that I had been to the hotel, this was the best. The place was filled with children and this time the place was ready for them unlike the last time we visited in the off season when the staff seemed irked at children staying at the hotel. Pool movie, family cook out, amazing pool slide and food, the place was top notch for families. The only issue here remains with the food. Trevi 5 is the best but a limited menu. Circular Dining Room food was a big disappointment and Harvest remains very sub-par. Otherwise great stay, friendly staff and super amenities. Hotel Hershey you got it right!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HonestReviewer099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (422)
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English first
York PA
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 22, 2013

This is a beautiful hotel and the grounds are fantastic. The room was nice but nothing over the top. Clean, comfortable, and well appointed decorations The price of your stay for this hotel definitley reflects all the amenities they have on property. The wedding ceremony and reception were beautiful. If you want an over the top weekend, stay at this property.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank craleycommando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlton, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2013

I just returned from a delightful stay at The Hotel Hershey with my family. The hotel and grounds are impeccable, but what really makes it special is the staff ! They treat you like family and I felt very welcome there. I would definitely go back- my kids LOVED it and so did I !

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank adoptapet_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
195 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed July 19, 2013

I came to Hershey for a one day conference in July.

The hotel is one of the Historic Hotels of America, which includes a number of hotels built by barons of US Commerce,

in this case by Milton Hershey, of Hershey’s Chocolate fame.

Check in at the hotel was quick and efficient and included your choice of chocolate bar.

The rooms are done in the classic style you would expect from a hotel built in the 1930’s with wingback chairs and lots of nice finishings.

That said, they have done a nice job keeping the hotel up to date and the rooms are very well maintained.

The bed was quite comfortable.

Air conditioning was pretty good given that outside temperatures were approx 90 degrees F.

There was a nice desk to work at with a built in plug.

Internet was wireless and free (unless you wanted to pay for faster internet, which I don’t think would be necessary unless you were doing streaming video).

Room service was prompt and the quality of the food was very good.

The conference meeting rooms were quite good and the buffet type breakfast and lunch were top quality.

Outside the walking and running trails was a great way to get some fresh air and relax.

Overall, this is a great old hotel and it is well maintained.

Room Tip: I stayed in 352 which has a small bathroom as it is located on a bend in the hall, suggest you inqui...
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Seafoodtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
191 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed July 18, 2013

This hotel is very nice and across the street from Hershey Park. On the good side, the staff was very friendly and helpful. The hotel is clean and the rooms are in good shape. The pools (main pool and adult pool) are terrific and really nice to go in. The pool staff was nice, but a little slow. The fitness center was good too. On the other hand, our room was small, and the door was very heavy. My in-laws had a hard time with their room door, so I had to help. Also, we asked for hypoallergenic sheets and pillows, and the housekeeping staff didn't get the message, and that delayed our entry into the room. The elevators were very slow, and some of them were on the small side.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Steve R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 18, 2013

My husband and I usually stay in the lodge, but decided to give the hotel a try. The grounds are gorgeous. I would definitely stay there again, but it is quite expensive even on nights when the place is not full. The circular dining room is amazing. Very close to Hershey Park, Chocolate World and the outlets. There is a shuttle that goes from the hotel to the other Hershey locations (lodge/campground/amusement park) There is a hiking trail and various sporting facilities. There are boutiques in the lobby. It really was beautiful and we loved just walking the grounds at times.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank karaf874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2013

We had just 24 hours in the Hershey area, and it was too hot to go to the parks, so we decided to splurge on the Hershey Hotel - mostly for the 4-star experience and the outdoor pool complex. On the positve side, the hotel was amazing as advertised! The grounds are beautiful! The service from every single person we encountered was outstanding. At check-in, the kids met one of the hershey characters, and each member of our party was given a hershey chocolate bar. Our two-queen room was located on the 6th floor of the West Tower (which was actually the 2nd floor), with a balcony that overlooked the indoor swimming pool. All room amenities, the beds, the bathroom were outstanding as expected. In the morning, the kids did the scavenger hunt (a great way to get familiar with the hotel). The front desk was kind enough to give us one extra hour for check-out, so we played in the outdoor and indoor pools. The water slides were a blast (for both me and the kids), and the salt-water pool was very refreshing on a hot, summer morning.

On the negative side (and I'm really stretching here), my wife used the exercise room and thought the treadmill was a bit out-dated, or at least, not the quality she is used to running on. The remote/TV attached to the treadmill didn't work either. Finally, the cost of the hotel felt like it was a bit much for the otherwise family-friendly Hershey, PA. One tip to help a little with cost - I called the 800-number and asked for the AAA rate. This at least takes 10% off and pays for your taxes and gov't fees ;)

Bottom line: Hotel Hershey was a great 1-night splurge for our first trip to this area. But next time, we'll probably check out the less-expensive Lodge, or one of the surrounding hotels.

Room Tip: If you have kids that enjoy swimming, you might ask for a room with a patio/balcony over the indoor...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MikeH2P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel Hershey

Property: The Hotel Hershey
Address: 100 Hotel Road, Hershey, PA 17033-9507
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hershey
#1 Green Hotel in Hershey
#1 Business Hotel in Hershey
#1 Romantic Hotel in Hershey
Price Range (Based on Average Rates): $$$
Number of rooms: 276
Official Description (provided by the hotel):
A luxury resort with charming accommodations. ... more   less 
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Also Known As:
Resort Hershey

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