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Red Roof Inn & Suites Hazleton
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Reviews (297)
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All reviewsroom was cleancontinental breakfastliving room and bedroombit datedwaffleswould definitely stay here againflat screen tvstaff was friendlynight staywaffle makermotelbwshirleypetstopmicrowavegps
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187 - 192 of 297 reviews
Reviewed June 15, 2014

We were really surprised with the Best western, Genetti Inn. Having never stayed in this area before I tried to do my homework but you really never know until you get there. We found the Inn to be friendly, clean and we felt safe, though it is a older establishment, it has been well kept and was very clean. Even the entrance hallways were nicely carpeted with seating. It was a little to chilly for the pool but it did look inviting.The morning breakfast was typical but they did a good job of keeping it stocked so you did not need to wait.. If you are in this area I would highly recommend it.

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this reviewResponded June 21, 2014

Customer Service is our #1 priority.So glad you enjoyed your stay with us! Thank you for your comments! Looking forward to being your host again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2014

This is an OLD hotel. I wish I could've seen it during it's heyday-must have been something else! The room was small as was the updated bath. It was spotless with plenty of fluffy white towels & nice clean linens on a comfortable bed. The staff were friendly and helpful. There is a $10 pet fee, plenty of areas to walk a dog & a bag of treats at check in. It isn't right off the highway though, and directions on the(Best Western) site were wrong due to extensive local construction. If you need a clean, quiet, reasonably priced room with all amenities this is it! Will stay again happily!

  • Stayed: June 2014, traveled solo
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Review collected in partnership with Best Western
Thank GILLIGAN17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this reviewResponded June 21, 2014

Thank you for your comments! Customer Service is our #1 priority! Looking forward to being your host in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Picked this BW hotel as a stop on the way home to Canada. Rooms really nice and up dated and YES! clean. The exterior of the hotel looks great from a distance, but sure needs some updating on the exterior and walkways. The price and value were great for this time of year. We have stayed here at this time of year back in 2011 and were really satisfied with this hotel and they sure hire great staff. The outdoor pool was heated and quite nice but again needs some repairs & updating.

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank MELVIN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this reviewResponded June 5, 2014

Thank you for taking notice to renovations already completed. Customer service is our #1 priority! Looking forward to being host again in the near future

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Reviewed May 19, 2014

Staff was helpful. Rooms were clean, Towels soft. Breakfast was more than waffle and coffee. Sausage and eggs fit my Atkin's diet. A bit off I81 but not too far. GPS took us out of the way so be sure to get directions from exit 145 on I81. Staff had printout of directions to and from the hotel. Also had a list of restaurants in the area. Good spot to stop and rest during our trip to southern Virginia.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Tracy/carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this reviewResponded May 23, 2014

Always a pleasure to be your host! Thank you for your comments and sharing your previous stay. Looking forward to being your host again in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2014

We stayed at this Best Western for 2 nights and were disappointed. My Husband likes to do work on the computer while we are away. When we checked in no one informed us that the Wi-Fi was not working well. We use our computer for many things while away on vacation such as things to see while in the area, maps. When we mentioned this we were informed other people were also having trouble. They told us it would be looked into and nothing happened to help the problem. The staff was pleasant and the room were very nice. If going through Hazleton Pa. on Business or just a stop over I would make sure that you check with them about their Wi-Fi.

Room Tip: Our room was located in Building D which was close to the Ballroom. On Friday night they had a Prom in the Ballroom so parking near our room was hard to find.
  • Stayed: May 2014, traveled as a couple
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Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this reviewResponded May 23, 2014

Thank you for sharing comments on your previous stay. My apologies for any issues concerning the wireless internet. A manager did reboot the system and speak to you personally. The Front Desk and a Manager on Call are available 24 hours a day to ensure guest comfort. Looking forward to being your host again in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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